We recently installed six BOXNUC6CAYH. They are identical with regard to RAM, hard drive, installed software, etc. Thus far we have had three of them fail. One had no sound card, one lost the network adapter, and a third had a failed USB port.
I have a recurring issue with one of them timing out/locking up after ten minutes or so of no use/keyboard input/mouse activity. The only recovery is to hard boot the device. I am REALLY not okay with doing this because of registry and other software corruption issues.
Sleep time for the monitor and CPU are set at "never".
We had a similar issue with another NUC and our IT person made some sort of changes in BIOS or something but he cannot remember what he did.
I see that others have had similar issues with ten-minute time out but the problem was never resolved and they abandoned the NUC for an AMD based device.
That is not an option for me. Has anyone had this problem and found a solution for it?