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Problems updating Bluetooth driver 22.160.0.4

LSN
Beginner
311 Views

Hi folks,

 

Since November, when it was released, the Support Assistant says that I should update to 

Intel® PROSet/Wireless Software for Bluetooth® technology driver for Intel® NUC using Windows 10 & Windows 11*. Version: 22.160.0.4.
 
No matter how I try to perform the update, directly through the Assistant or manually downloading the latest driver, the version I get is 22.160.0.3, which is what I already have installed.  
 
Attempting to reinstall, repair, etc, always ends up with the Assistant reporting that I have a failed install of 22.160.0.4.
 
Is the problem with the database being updated to a version # incorrectly?  Or is the link to the latest installer incorrect?  Or what?
 
I have tried hiding this update, but it always comes back.

 

My system is  NUC12WSBi7 Version M46422-302, Win 11 Pro, if that matters.

 

Thank you.

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1 Solution
n_scott_pearson
Super User Retired Employee
279 Views

Try downloading the package yourself (from here: https://www.intel.com/content/www/us/en/download/18649/741441/intel-wireless-bluetooth-for-windows-1...) and install it manually. Check what driver is present after doing the install and then again after doing a reboot(to see if Windows Update is interfering with it). 

...S

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5 Replies
n_scott_pearson
Super User Retired Employee
302 Views

Did you hide it for only a short time (a week or a month) or did you hide it permanently?

BTW, to me, this appears to be a catalog error. @Monique_Intel/@Chris_V_Intel - is this the case or is it something else?

...S

LSN
Beginner
297 Views

Thanks, Scott.  I have tried hiding permanently, but haven't succeeded in getting it to stick.  If this preference is being captured within the browser, it's probably *not* going to stick, for various reasons, on my box.

At any rate, I would in fact rather have the update than not, if it exists!

 

n_scott_pearson
Super User Retired Employee
280 Views

Try downloading the package yourself (from here: https://www.intel.com/content/www/us/en/download/18649/741441/intel-wireless-bluetooth-for-windows-1...) and install it manually. Check what driver is present after doing the install and then again after doing a reboot(to see if Windows Update is interfering with it). 

...S

LSN
Beginner
270 Views

Hi Scott,

 

(This is my second reply, I am not sure if the site ate my previous reply or if you will see two, if so, sorry.)


That worked although it was a little strange.  It required me to uninstall the previous version from Add/Remove Programs before it would install, which is something I wouldn't normally have to do when updating a driver?  

 

Once that was done, I checked the Support Assistant page and let it attempt to do the upgrade.  Sure enough it wanted to install .3 over .4, so it's definitely the database/aka "catalog link" that is amiss here.  After I refreshed Support Assistant's information about my box, it says I am now up to date, yay.

 

Thank you for your help!

LSN
Beginner
269 Views

PS the page you gave me (https://www.intel.com/content/www/us/en/download/18649/741441/intel-wireless-bluetooth-for-windows-1...) was not the same manual download page I had used before.  And it provided an executable, whereas the one I had found before by going through the info on the Assistant page (https://www.intel.com/content/www/us/en/download/757473/intel-wireless-bluetooth-driver-for-windows-...) provided a zip file.

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