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Razer X Chroma not working with Mini Intel Nuc


Hello !

Last week I recieved my Razer X Chroma with a Gygabyte Geforce 3060 Eagle 12Go. My purpose is to boost the graphic power of my Intel NUC NUC8BEB.

However after setting up the display following the instructions I still have a problem making it work.

  • I have let Windows recognize the display and installed the drivers.
  • I have Installed the drivers of the Geforce 3060.
  • I have updated Windows
  • I have updated all the drivers of the Intel NUC

I have succeeded to make it work randomly. I have tested the power on The Witcher 3 and it worked extremely well. But after restarting the Computer every thing went wrong. There is actually no way to make it work. The screen doesn't even show up whenever I plug the HDMI on the Razer X Chroma.

I have tried plugging it after the computer had started, before, etc...

I am now wondering if my Geforce 3060 is compatible with the Razer X Chroma, because on this graphic card there is only one PCIe 4+2 plug instead of two. Even if as I said earlier The WItcher has worked.


Can you help me ?

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3 Replies

Hello Guillaume1


Thank you for posting on the Intel️® communities. Please share with us the following information:

  • What is the BIOS version on this NUC?
  • What is the NUC model? (not the motherboard model)
  • Do you see any problems if you connect the NUC directly to the monitor?
  • Is the HDMI firmware up to date?
  • Did you only test with HDMI?
  • Does this happen with different cables?
  • To confirm, the main issue is that there is no image sometimes when you use the Razer X Chroma*?
  • Intel® System Support Utility (Intel® SSU) results



David G 

Intel Customer Support Technician 



Were you able to check the previous post?  

Let us know if you still need assistance.    

Best regards,  

David G.  

Intel Customer Support Technician


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.   

Best regards,  

David G. 

Intel Customer Support Technician