I am getting breaking sound and jittering screen (due to sound) by installing Realtek* High Definition Audio Driver for Windows® 10 64-bit for the Intel® NUC Kit NUC8i7BE, NUC8i5BE, NUC8i3BE. Version:
Version: 6.0.1.8569 (Latest) Date: 12/18/2018
Anyone having this problem?
Uninstall this version and go back to previous version...
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After installing this Realtek 8569 audio driver over the older 8467 driver, it *may* be necessary to manually update the Intel Smart Sound Technology driver components. The 8569 driver package contains a folder for a recent iSST driver, but not sure whether the Realtek installer takes care of updating the iSST driver components along with the Realtek driver components.
MY issue is that 8519 and NOW 8569 were making this "Windows Audio Device Graph Isolation" to run in the background and - WON'T STOP RUNNING even if NO application is open. It chews up ur battery and forces your cpu to run slow for other applications. See the task manager snip:
I jave an HP Windows 10 laptop with fully updated 1809. HP tech is NO help at all. They dont even know this exists to this day. Windows tech finally got me to Level 2 tech who knew about the issue and there is ONLY 2 ways to fix it since RealTek has NOT.
Both options suck but until someone gets RealTek to fix this we're ALL screwed.
IF anyone has another alternative please let me know. GET THE WORLD OUT
The Realtek 8569 DCH audio driver on Intel's website is meant to support NUC8ixBEx (Bean Canyon) products. This driver is NOT suitable for use with your HP laptop. HP typically ships customized audio drivers with their laptops, with customized audio tunings and sound processing options. Any issues you encounter with the Realtek audio driver shipped with your HP laptop should be brought directly to HP support. Intel or Microsoft are not the right parties to help here. Request an escalation with HP support, since their first-level customer support is unlikely to be helpful or even capable of comprehending the issue.
Dear SChau,
About the only thing you said that was right was "since their first-level customer support is unlikely to be helpful or even capable of comprehending the issue." HP is USELESS but more because IF they consider it software - and drivers are software to them - tech wont help IF it is a software issue even if your warranty is in in effect. HP tech will look into the issue for you BUT the second they see its "software" they say you have to contact "Smart Friends" (which really is closer to Dumb Aholes). I've been aggravating myself with this for over 1 year since I bought my laptops. I even have what they call "HP Inc. AMS Consumer Escalations Team" assigned to me and they even force you to PAY Smart Friends for this kind of help. Its ALL BS.
The tech support at Windows and even Intel is far better and for the most part FREE.
Also these Realtek driver UPDATES are sent to HP customers - DIRECTLY from HP via their HP Support Assist app. I'm not searching other sites for drivers.
toodles
@Apols1, what's wrong with going back to driver 8248, especially if it addresses your issue?
Did HP send you a Realtek driver newer than 8248 that has this issue? If so, then this is possibly a case of a Realtek driver screw-up.
The difficulty in getting Realtek to address bugs in their audio driver comes from many factors:
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