Community
cancel
Showing results for 
Search instead for 
Did you mean: 
ArmanI
Beginner
1,224 Views

Realtek audio manger and realtek not showing.

I updated using Intel driver support assistance and i updated the BIOS, AMD high def audio device, and Ethernet. Before i updated everything my mic was working and after i updated my mic's quality sounded echoee.

And when unplugged my headset jack and reconnected it didn't show Realtek audio manger, instead it showed nothing. BTW my NUC is a NUC8i7HNK/NUC8i7HVK. So i decided to go to task manager and then startup it didn't show Realtek HD audio manager it showed Realtek HD universal manager. Also to note my sound quality didn't differ. Also i tried my headset mic with other PC's it sounded good. And i tried a different headset and still the audio manager didn't show. I don't think it is the audio port.

 

Thank you

0 Kudos
3 Replies
David_V_Intel
Employee
92 Views

Hello ArmanI, Thank you for posting on the Intel ® communities. Could you please provide me with the model of headset you are trying to connect? Have you tried other headset in the system? I would also like to have some more information, specifically an System Support Utility report, this report can be generated from our tool, you can refer to the link below so you can download it:  https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Make sure to attach the created report to this thread. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation
David_V_Intel
Employee
92 Views

Hello ArmanI, I am following up with your case and see that we have not heard back from you. If you need more assistance do not hesitate to reply. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation
David_V_Intel
Employee
92 Views

Hello ArmanI, I am following up with your case and see that we have not heard back from you. If you need more assistance do not hesitate to reply. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation
Reply