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AWERN4
Novice
639 Views

Recommendations NUC freezes

I have a Intel NUC8i7BEH manufactured 17OCT2018 with most recent BIOS, a SATA-SSD and a 970 EVO Plus NVMe M.2 SSD.

 

On the SATA-SSD is a bootable Fedora 30 (upgraded from 29). On NVMe-SSD is a Fedora 30 Silverblue.

 

Both installations Fedora are freezing at least once a day or more. Constantly. No more mouse, keyboard and no network anymore. No ping possible. No LED for HD-activity.

 

I stripped all to have only mouse, keyboard and monitor attached.

 

Very often fsck says FS has to be repaired. I already lost data (profile from Firefox). Yesterday I lost important works.

 

What can i do?

 

How to know wether it is a HW failure or the OS(Fedora)?

 

There are no relevant messages in the logs and CPU is about 40degree Celsius.

 

Any recommendations?

 

0 Kudos
5 Replies
LeonWaksman
Super User
120 Views

Linux is not supported by Intel O.S. on this NUC. In order to verify if the problem is caused by hardware you should install Windows 10 64bit:

  1. Please prepare your installation media (you need 8GB or greater USB stick), using Microsoft Media Creation Tool: https://go.microsoft.com/fwlink/?LinkId=691209
  2. Your bios should be set to default settings. Enter bios (press F2 during boot) and then press F9 (Y) to set defaults and F10 (Y) to save settings and exit.
  3. With the installation media inserted into slot, power ON your NUC and press F10 to get Boot Menu.
  4. In this menu, choose UEFI option of you Installation media.
  5. Follow this tutorial to continue with installation https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html
  6. In para. 7 you may enter Product Key from the Microsoft Distribution you bought.
  7. Skip on para. 12 and continue in para. 13. Important, do not format drive where you want to install Windows, rather delete all existing partitions from this drive, till you see one unallocated space.
  8. Press Next and continue with the installation.

 

After installing Windows, please install drivers from the Intel Download Site: https://downloadcenter.intel.com/product/126148/Intel-NUC-Kit-NUC8i5BEH

 

 

Leon

 

AWERN4
Novice
120 Views

No Linux on Intel NUCs? Realy?

 

Linux* Support for Intel® NUC

https://www.intel.com/content/www/us/en/support/articles/000005499/mini-pcs.html

http://compatibleproducts.intel.com/ProductDetails?activeModule=Intel%C2%AE%20NUC#

https://www.intel.com/content/www/us/en/support/articles/000005499/mini-pcs.html

 

And what about Intel's own Linux distribution: Clear Linux team uses multiple methods to optimize for performance on Intel products

https://clearlinux.org/about

 

LeonWaksman
Super User
120 Views

Yes, only Windows 10 64bit is validated and supported for NUC8i5BEH https://www.intel.com/content/www/us/en/support/articles/000005628/mini-pcs.html . In the link you posted some Linux distributions, where checked on NUC7ixxxx, however not by Intel.

 

Leon

 

n_scott_pearson
Super User Retired Employee
120 Views

Leon is correct - and you would have understood this if you has actually read the pages that you referenced in your snarky response. Only very limited support for Linux is offered (and no, there is no validation of Linux on NUCs being done). You need to be asking these questions through either the forums offered by the Linux distributions themselves or the (separate) Intel Linux communities at https://01.org/ and https://clearlinux.org/.

...S

AWERN4
Novice
120 Views

Very obviously the freezes were caused by SSD(s) from Samsung with old/outdated firmware.

 

Since upgrading SSD(s) to new firmware no freezes anymore.