Screen flickering NUC8i3BEH when I open photos

[matteogiuditta]

Hello there,

when i open a photos, with windows default app, it looks like in attach (Cattura2.png)

All the driver is updated correctly by Intel support driver.

Even windows 11 updates are cool.

The graphic is Iris Plus Graphics 655.

I have tried to unistall and reinstall it but it does not work.

 

[Jean_Intel]

Hello @matteogiuditta

Thank you for posting on the Intel️® communities.  

To have a better understanding of your issue, please provide me with the following:

• When did the issue start to happen?
• Was there any major hardware or software update before the issue started?
• Does the issue only appear on the photos application?

This type of issue can be related to the memory controllers of your system. Try another set of RAM, or if you have two RAMs, try using one module at a time.

Also, create a report using the Intel System Support Utility (Intel SSU)  

1. Download the Intel SSU (https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-window...)
2. Open the application and click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View." 
3. Click on the menu where it says: "Summary" to change it to "Detailed View." 
4. To save your scan: click on "Next"; then "Save." 

I'm looking forward to hearing from you.

Best regards, 

Jean O.  

Intel Customer Support Technician

[LucF]

Hi,
I olso have some similar problem with Intel NUC NUC8I5BEH (Windows 11).

For a couple of days, graphics driver of Iris Plus Graphics 655 has been automatically updated to version 30.0.101.1191.

Since then, especially on websites, some (not all) images flicker.

I have never had any such problems before.

It could be a problem with that specific driver version?

Thank you.
Bye

[LucF]

Good morning,
I found some flickering images only in Chrome v100.0.4896.60.
It does not happen in other browsers.

Since this update dates back to about 2 days ago, I don't understand if it's a Chrome problem, a NUC graphics driver problem, or an interaction between them.

Thanks.

Bye

[Jean_Intel]

Hello @LucF.

Thank you for posting on the Intel️® communities.  

Please submit a new question on the Nuc community forums, and provide a detailed explanation of the situation to have a more personalized troubleshooting step for your issue. If you'd like, you can try my suggestions from this thread.

Best Regards,

Jean O.  

Intel Customer Support Technician

[Jean_Intel]

Hello @matteogiuditta

I received your notification request that you would like to close this thread, so continuing to close the thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.  

I hope that my recommendations were helpful.

Best Regards, 

Jean O.

Intel Customer Support Technician

[henker]

@Jean_Intel 
I'm experiencing a very similar problem as the original poster. I have tried what you suggested, but unfortunately, I've not been able to resolve the issue. Would you mind having a look at my post?

Screen Flickering & UI Glitches in Windows & Apps - NUC8BEB