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JDeMi
Beginner
1,255 Views

Screen flickering on 4k TV with video in browser

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Hello, I am getting a little frustrated and would like some help. I am completely 100% updated on all drivers and the BIOS for my machine (NUC6I5SYH).

I am connected from my Nuc to a Samsung 4k TV (NU7100).

I have Kodi on my machine, and all video runs completely 100% fine from Kodi. However, as soon as I start streaming video on Chrome or Edge, the screen starts flickering. If I close the browser, the screen flickering stops. I am also including the information from me running SSU.

Please help me figure out how to stream video on my browser over a 4k tv. Please.

-James

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idata
Community Manager
87 Views

Hello, JamesDe. Thank you very much for sharing your issue with the Intel Communities Team. I will be more than glad to assist you.

 

 

By checking the System Support Utility report you attached I can see that your graphics drivers are outdated. Please click https://downloadmirror.intel.com/27847/a08/win64_24.20.100.6136.zip here to download the latest graphics drivers (6136) and then, to install them, follow this guide: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html

 

 

 

Antony S.

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6 Replies
idata
Community Manager
88 Views

Hello, JamesDe. Thank you very much for sharing your issue with the Intel Communities Team. I will be more than glad to assist you.

 

 

By checking the System Support Utility report you attached I can see that your graphics drivers are outdated. Please click https://downloadmirror.intel.com/27847/a08/win64_24.20.100.6136.zip here to download the latest graphics drivers (6136) and then, to install them, follow this guide: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html

 

 

 

Antony S.

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JDeMi
Beginner
87 Views

hey intel_corp thanks for the idea, but when I got and search for https://downloadcenter.intel.com/product/89190/Intel-NUC-Kit-NUC6i5SYH Downloads for Intel® NUC Kit NUC6i5SYH

The only graphics version it's offering is the 6025 one.

I dont see the 6136 one there. NOR does the automated intel drivers think i'm out of date. It is only presenting me with the 6025 version.

UPDATE: See my other response.

JDeMi
Beginner
87 Views

intel_corp

Actually I was able to find the 6136 driver version. HOWEVER, it unfortunately did not fix the problem. If you would like I can take a video of what's happening let me know and I can do that.

Here's an updated scan of my system.

JDeMi
Beginner
87 Views

Any help here? The updated driver doesnt work.

n_scott_pearson
Super User Retired Employee
87 Views

Describe what you mean by 'flickering'.

JDeMi
Beginner
87 Views

N.Scott.Pearson hey Scott, thanks for the reply I actually tried again after updating the driver and it works now.