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Setup Failed Can't Install DSA

[1B5C:3F18][2020-02-24T06:31:09]i299: Plan complete, result: 0x0 [1B5C:3F18][2020-02-24T06:31:09]i300: Apply begin [1B5C:3F18][2020-02-24T06:31:09]i010: Launching elevated engine process. [1B5C:3F18][2020-02-24T06:31:11]i011: Launched elevated engine process. [1B5C:3F18][2020-02-24T06:31:11]i012: Connected to elevated engine. [1B70:3A94][2020-02-24T06:31:11]i358: Pausing automatic updates. [1B70:3A94][2020-02-24T06:31:11]i359: Paused automatic updates. [1B70:3A94][2020-02-24T06:31:11]i360: Creating a system restore point. [1B70:3A94][2020-02-24T06:31:12]i361: Created a system restore point. [1B70:3A94][2020-02-24T06:31:12]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5fffaf40-bd93-4031-8f3a-1cbfd0be7b3e}, options: 0x7, disable resume: No [1B70:3A94][2020-02-24T06:31:12]i000: Caching bundle from: 'C:\Users\HP\AppData\Local\Temp\{801F7E13-BEB7-459B-8FCB-7808C6117700}\.be\Intel-Driver-and-Support-Assistant-Installer.exe' to: 'C:\ProgramData\Package Cache\{5fffaf40-bd93-4031-8f3a-1cbfd0be7b3e}\Intel-Driver-and-Support-Assistant-Installer.exe' [1B70:3A94][2020-02-24T06:31:12]i320: Registering bundle dependency provider: {5fffaf40-bd93-4031-8f3a-1cbfd0be7b3e}, version: 20.1.5.6 [1B70:3A94][2020-02-24T06:31:12]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5fffaf40-bd93-4031-8f3a-1cbfd0be7b3e}, resume: Active, restart initiated: No, disable resume: No [1B70:3390][2020-02-24T06:31:12]i304: Verified existing payload: DriverSupportAssistantInstaller at path: C:\ProgramData\Package Cache\{192E8D15-4497-476D-A2DC-728658EFDF5D}v20.1.5.6\Intel Driver and Support Assistant Installer.msi. [1B5C:32CC][2020-02-24T06:31:12]w343: Prompt for source of package: DCAInstaller, payload: DCAInstaller, path: C:\Users\HP\AppData\Local\Temp\scoped_dir10136_925559203\w_sur_p_2.4.0.04755_sursvc_qh.msi [1B5C:32CC][2020-02-24T06:31:12]i338: Acquiring package: DCAInstaller, payload: DCAInstaller, download from: https://downloadmirror.intel.com/28663/eng/w_sur_p_2.4.0.04755_sursvc_qh.msi [1B70:3390][2020-02-24T06:31:15]i305: Verified acquired payload: DCAInstaller at path: C:\ProgramData\Package Cache\.unverified\DCAInstaller, moving to: C:\ProgramData\Package Cache\{A9133872-C9FE-45CC-8F01-D1947B0F09EA}v2.4.04755\w_sur_p_2.4.0.04755_sursvc_qh.msi. [1B70:3A94][2020-02-24T06:31:15]i323: Registering package dependency provider: {192E8D15-4497-476D-A2DC-728658EFDF5D}, version: 20.1.5.6, package: DriverSupportAssistantInstaller [1B70:3A94][2020-02-24T06:31:15]i301: Applying execute package: DriverSupportAssistantInstaller, action: Install, path: C:\ProgramData\Package Cache\{192E8D15-4497-476D-A2DC-728658EFDF5D}v20.1.5.6\Intel Driver and Support Assistant Installer.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" SETICIPCONSENTFLAG="1" ICIPCONSENTVALUE="1"' [1B5C:3F18][2020-02-24T06:31:17]i319: Applied execute package: DriverSupportAssistantInstaller, result: 0x0, restart: None [1B70:3A94][2020-02-24T06:31:17]i325: Registering dependency: {5fffaf40-bd93-4031-8f3a-1cbfd0be7b3e} on package provider: {192E8D15-4497-476D-A2DC-728658EFDF5D}, package: DriverSupportAssistantInstaller [1B70:3A94][2020-02-24T06:31:17]i323: Registering package dependency provider: {A9133872-C9FE-45CC-8F01-D1947B0F09EA}, version: 2.4.04755, package: DCAInstaller [1B70:3A94][2020-02-24T06:31:17]i301: Applying execute package: DCAInstaller, action: Install, path: C:\ProgramData\Package Cache\{A9133872-C9FE-45CC-8F01-D1947B0F09EA}v2.4.04755\w_sur_p_2.4.0.04755_sursvc_qh.msi, arguments: ' MSIFASTINSTALL="7" SHOWCONSENT="0"' [1B70:3A94][2020-02-24T06:31:35]e000: Error 0x80070643: Failed to install MSI package. [1B70:3A94][2020-02-24T06:31:35]e000: Error 0x80070643: Failed to execute MSI package. [1B5C:3F18][2020-02-24T06:31:35]e000: Error 0x80070643: Failed to configure per-machine MSI package. [1B5C:3F18][2020-02-24T06:31:35]i319: Applied execute package: DCAInstaller, result: 0x80070643, restart: None [1B5C:3F18][2020-02-24T06:31:35]e000: Error 0x80070643: Failed to execute MSI package. [1B70:3A94][2020-02-24T06:31:35]i329: Removed package dependency provider: {A9133872-C9FE-45CC-8F01-D1947B0F09EA}, package: DCAInstaller [1B70:3A94][2020-02-24T06:31:35]i351: Removing cached package: DCAInstaller, from path: C:\ProgramData\Package Cache\{A9133872-C9FE-45CC-8F01-D1947B0F09EA}v2.4.04755\ [1B70:3A94][2020-02-24T06:31:35]i326: Removed dependency: {5fffaf40-bd93-4031-8f3a-1cbfd0be7b3e} on package provider: {192E8D15-4497-476D-A2DC-728658EFDF5D}, package DriverSupportAssistantInstaller [1B70:3A94][2020-02-24T06:31:35]i301: Applying rollback package: DriverSupportAssistantInstaller, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" SETICIPCONSENTFLAG="1" ICIPCONSENTVALUE="1"' [1B5C:3F18][2020-02-24T06:31:39]i319: Applied rollback package: DriverSupportAssistantInstaller, result: 0x0, restart: None [1B70:3A94][2020-02-24T06:31:39]i329: Removed package dependency provider: {192E8D15-4497-476D-A2DC-728658EFDF5D}, package: DriverSupportAssistantInstaller [1B70:3A94][2020-02-24T06:31:39]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5fffaf40-bd93-4031-8f3a-1cbfd0be7b3e}, resume: None, restart: None, disable resume: No [1B70:3A94][2020-02-24T06:31:39]i330: Removed bundle dependency provider: {5fffaf40-bd93-4031-8f3a-1cbfd0be7b3e} [1B70:3A94][2020-02-24T06:31:39]i352: Removing cached bundle: {5fffaf40-bd93-4031-8f3a-1cbfd0be7b3e}, from path: C:\ProgramData\Package Cache\{5fffaf40-bd93-4031-8f3a-1cbfd0be7b3e}\ [1B70:3A94][2020-02-24T06:31:39]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5fffaf40-bd93-4031-8f3a-1cbfd0be7b3e}, resume: None, restart initiated: No, disable resume: No [1B5C:3F18][2020-02-24T06:31:39]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No [1B5C:3594][2020-02-24T06:31:39]e000: Failure from ApplyComplete: 0x80070643: None: Unknown issue with installation.

 

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  1. Download the IDSA Uninstaller and run it to uninstall the old IDSA.
  2. Download and install the latest IDSA.

 

Leon

 

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