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SetupChipset Unknown error

nucnewb
Beginner
109 Views

I have an Intel NUC10i3FNKN with Win 10 Home.

 

Device Manager is showing "No compatible drivers for Base System Device"

 

I tried to run SetupChipset but got an "Unknown Error" message. Log files attached

 

Help!

 

 

0 Kudos
1 Solution
n_scott_pearson
Super User Retired Employee
98 Views

According to the log file, you were installing version 10.1.1.8. This version is much too old to be used with this NUC. For all 7th-13th gen NUCs, you are supposed to be using version 10.1.19284.8351, which you can download from here: https://www.intel.com/content/www/us/en/download/19695.

Hope this helps,

...S

P.S. I suggest that you install the package using command ".\SetupChipset.exe /overall". This will ensure that all associated chipset device are updated.

 

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2 Replies
n_scott_pearson
Super User Retired Employee
99 Views

According to the log file, you were installing version 10.1.1.8. This version is much too old to be used with this NUC. For all 7th-13th gen NUCs, you are supposed to be using version 10.1.19284.8351, which you can download from here: https://www.intel.com/content/www/us/en/download/19695.

Hope this helps,

...S

P.S. I suggest that you install the package using command ".\SetupChipset.exe /overall". This will ensure that all associated chipset device are updated.

 

nucnewb
Beginner
90 Views
Reply