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RWong7
Beginner
1,030 Views

Skull Canyon NUC, no HDMI or mini Display port to HDMI?

So I've been using a Skull Canyon NUC for about a year now, and had it hooked up via a mini display port to DVI adapter to a monitor. I just got a 27" 4K display with HDMI and DisplayPort, but can't seem to manage to get the Skull Canyon NUC to connect either by HDMI or Mini Display Port to HDMI to this monitor.

If I reboot, I do see the monitor via HDMI connection, then it does the boot screen and starts to load windows, and goes completely black and no signal.

In the Intel Iris Graphics Control Panel, it does list the monitor connection via HDMI2, but doesn't display anything for it. In Windows' Display settings, it doesn't show any custom scaling, Resolution, or Orientation options (all just greyed out drop down boxes).

I can get it to display via HDMI to my 1080p monitor just fine... How do I get it to display on a 4K HDMI connection? ugh...

Am I missing something?

Edit: Works fine with Samsung 4K TV...

Running Bios 50

Intel Iris Pro 580 Graphics Driver is: 23.20.16.4849 (up to date)

HDMI 2.0 Firmware was applied

In Device Manager, it lists the monitor as a "Generic PNP Monitor". I've reached out to the manufacturer if there's a driver .inf I can utilize.

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2 Replies
idata
Community Manager
88 Views

Hello RandallW,

Thank you for joining the Intel® NUC Community. I am sorry to hear that you are having issues with this monitor connection.

I would to confirm some information regarding your monitor, so could you please let me know the monitor model?

Regards,

Amy C.

idata
Community Manager
88 Views

/thread/120102 RandallW,

If you need further assistance let us know.

Regards,

Amy C.

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