Solid Green light unable to boot

[Loftlex]

Hi
D54250wykh
My nuc won't boot/turn on
All I get is a solid Green light where the blue light used to be.

I've dismantled it.
Swapped the ram, removed and reseated the msata card, removed and reseated the WiFi adapter.
Even tried a different power supply.
Nothing seems to work.
Please help
Ty.

[n_scott_pearson]

Unfortunately, there are a myriad of issues that may be responsible for this issue.

Let's start with the simplest: Is the power button working properly? Try pressing it quickly, over and over (but not too hard), to see if it is getting physically stuck and you can free it. 

Next, that green LED simply means that the NUC is receiving standby current from the power supply (PSU). This is usually a reliable indicator that the PSU is working, but I have seen cases where the PSU has suffered a failure and cannot provide sufficient voltage/amperage to support operation. My next suggestion would thus be to try another PSU.

I will stop there. Let us know how it goes...

...S

[Jean_Intel]

Hello Loftlex.

Thank you for posting on the Intel️® communities.  

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, I am glad to see that fellow community members have the knowledge and they jumped in and helped. You may also find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) website helpful to address your request.  

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued". https://ark.intel.com/ 

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards, 

Jean O.  

Intel Customer Support Technician

[LeonWaksman]

You may try to replace the CMOS battery. Since the battery is located on board upper (invisible) side, you need to remove the board from the NUC case. This video clip will show you how to do this.  You nee to buy a CR2032 replacement battery with wires and connector. Similar to this one . Before installing the new battery, check that the wires polarity is the same as in the old battery. You may also prepare a new battery using standard CR2032 battery and add connection as described in this CMOS battery hack.

Leon