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Novice
1,171 Views

Sound driver issue with NUC7i5BNH

After installing the latest Windows10 64-Bit drivers from the Intel web site <<a href="https://www.intel.de/content/www/de/de/support/intel-driver-support-assistant.html" title="https://www.intel.de/content/www/de/de/support/intel-driver-support-assistant.html">Intel Treiber- und Support-Assistent> the windows device manager shows a "!" at the Error starting the driver...

Details (in German)

Beim Start des Geräts INTELAUDIO\DSP_CTLR_DEV_9D71&VEN_8086&DEV_0222&SUBSYS_00000022&REV_0001\4&1a0c962&1&0800 ist ein Problem aufgetreten.

Treibername: oem9.inf

Klassen-GUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}

Dienst: IntcOED

Untere Filter:

Obere Filter:

Problem: 0xA

Problemstatus: 0xC0000365

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3 Replies
Highlighted
Community Manager
27 Views

Hello kho,

Thank you for bringing this matter to the community. My apologies for the inconvenience.

Please try the following suggestion; access your BIOS configuration and load the default values.

Let me know how it goes.

Regards,

Amy C.

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Highlighted
Novice
27 Views

Hi Amy,

thanks for the suggestion, and yes it works.

No more "!" at the OED symbol in device manger, even I've changed the BIOS after a second reboot.again to special settings.

Regards

Holger

Highlighted
Community Manager
27 Views

Holger, I am glad to hear this!

If you have more questions, please let us know.

Regards,

Amy C.

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