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Beginner
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Streaming video to Vizio TV connected by HDMI cable causes NUC to lose input signal. Can only regain signal by moving to another HDMI input and back to NUC input.

I have been having intermittent issues connecting a NUC6CAYS running Windows 10 to a Vizio e70-e3 using the HDMI port.

Initially, I had video through but no audio before updating to the current Intel video/audio driver software. Now the screen goes black inconsistently, and at times the NUC loses full connection to the TV. I can only bring the NUC's display back by moving to a new HDMI input and back to the NUC.

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Beginner
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First time posting, and mistakenly hit enter.

System info below:

Intel Celeron J3455

8GB RAM

64bit Windows 10 Home Edition

Intel HD Graphics Driver 21.20.16.4678

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Community Manager
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Hello spills101,

My apologies for the inconvenience.

Let's try updating the current HDMI 2.0 Firmware version to the latest, please find the file here: https://downloadcenter.intel.com/download/26609/NUCs-HDMI-2-0-Firmware-Update-Tool-for-Intel-NUC-Kit... Download HDMI 2.0 Firmware Update Tool for Intel® NUC Kit NUC7i3BN, NUC7i5BN, NUC7i7BN, NUC6CAY, on the same .zip file you will find the instructions to update the version.

Please let me know the results.

Regards,

Amy C.

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Community Manager
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/thread/116395 spills101, If you need further assistance let us know.

Regards,

Amy C.

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