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New Contributor I
176 Views

TBTHostControllerToast.inf Fails Installation

https://downloadcenter.intel.com/download/28735/Thunderbolt-3-DCH-Driver-for-Windows-10-for-Intel-NU...

I followed the instructions to install these 4 TB3 files....by right clicking on each .inf file and selecting install.

On the TBTHostController.inf , I receive an error dialog, see attached.

I might add that the other 3 all installed with no problems and device manager shows that they installed correctly with no yellow triangles and  I checked to make sure the newer device driver was installed.

 

In addition IDSA also shows that the latest version of the driver is installed.

TB3 does work . The Microsoft Store TB3 app shows the latest version and shows my external nvme disk is attached and it is usalable via file explorer .

 

What does the tbt toast driver do?

 

TIA

 

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11 Replies
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Super User
173 Views

What is the model number of your nuc?

 

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New Contributor I
166 Views

NUCI78HVK  ..sorry about that

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Moderator
135 Views

Hello TDean,


Thank you for posting on the Intel* Community.


 

Please run the following tool in Windows* and attach the report generated. 

  

Intel® System Support Utility (Intel® SSU) 

 

  • Intel® SSU Download
  • Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". 
  • Click on the menu where it says "Summary" to change to "Detailed View". 
  • To save your scan, click on "Next", then "Save". 


Best regards,

Maria R.

Intel Customer Support Technician


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New Contributor I
121 Views

here you go

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Moderator
113 Views

Hello TDean,


Thank you for the report.


We will try to replicate this in our lab. Please expect an update soon.


Best regards,

Maria R.

Intel Customer Support Technician


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Beginner
100 Views

Hi... I have similar issues.  I have a NUC10i7FNB and have a fresh install of Windows 10 Pro... Installed chipset drivers then used driver and support assistant to update other drivers.  No mention of Thunderbolt so downloaded Version: 1.41.1015.0 of the DCH driver and when I try to install TbtHostControllerToastComponent I get told there is a missing file.  

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Super User Retired Employee
92 Views

@Maria_R_Intel,

I too have seen this missing file error during install. I had freshly installed 20H2 onto system and was manually working my way through  installing all of the driver packages.

...S

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Moderator
80 Views

Hi everyone,

I have the exact same behavior, I tested the same driver in two different systems with the same result.

I would recommend that instead of installing by "right-clicking" on the .inf file, go with the regular device manager installation procedure, I have always done it this way and I just did it with no issues.

 

Regards,

Ronny G

 

 

 

 

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New Contributor I
77 Views

What device entry are you right clicking on to be able to do that? I have no TB# Toast device to do the device manager .inf install

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Super User Retired Employee
58 Views

Yea, are other people not seeing this error simply because they are not normally installing it?

...S

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Moderator
12 Views

Hello all,


We are checking this internally to properly provide you with the instructions.


Best regards, 

Maria R.  

Intel Customer Support Technician 


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