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min_a
Beginner
94 Views

The fan does not turn

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I am using NUC11PAKi5.

After a while after starting, it will stop due to overheating.
The fans don't seem to be spinning.

The BIOS settings are as follows
BIOS Update PATGL357
Fan off capability: Checked
Primary Temperature Sensor: Processor
Fan Off Temperature: 20
Minimum Temperture: 50
Minimum Duty Cycle: 35
Duty Cycle Increment: 3

Is there any other place to change?

Right now, I set it to "Fan Control Mode: Fix, Fixed Duty Cycle: 100" and forcibly turn the fan, but it's quite noisy.

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1 Solution
LeonWaksman
Super User
83 Views

Hi @min_a 

I would suggest also that you should update your BIOS, but this time using BIOS Recovery from the Power Button Menu method:

1. Prepare USB stick fully formatted to FAT32 (disable quick format option during format). Format your USB on Windows machine (rather than Linux or MAC).

2. Download PATGL357.0039.RECOVERY.zip and extract the PATGL357.cap file from this archive. Copy the PATGL357.cap to the root of the previously prepared USB stick. Insert this USB stick into rear USB port on your NUC. Reconnect the Power Adapter.

3. Press and hold Power Button for about 3 seconds. Count 1001, 1002, 1003. Release the Power Button. NUC should reboot into Power Button Menu (this will take about 60 seconds). You should release the Power Button before 4-sec shut down override or when the Power Button LED changes color from blue to amber.

4. Press F4 and the recovery shall start (it can take up to 30 seconds for messages to appear on the screen). When the recovery finishes, press on Power Button and hold it, until NUC switches OFF. Pull out the power cord. Remove the USB stick.

5. Replace the power cord and press Power Button to switch the computer to ON. Let the NUC fully reboot.

6. Reboot the NUC again and enter BIOS. Reset the BIOS settings to default (click on F9) and then click on F10 to save default settings and exit from BIOS.

Hope this will help

Leon

View solution in original post

2 Replies
LeonWaksman
Super User
84 Views

Hi @min_a 

I would suggest also that you should update your BIOS, but this time using BIOS Recovery from the Power Button Menu method:

1. Prepare USB stick fully formatted to FAT32 (disable quick format option during format). Format your USB on Windows machine (rather than Linux or MAC).

2. Download PATGL357.0039.RECOVERY.zip and extract the PATGL357.cap file from this archive. Copy the PATGL357.cap to the root of the previously prepared USB stick. Insert this USB stick into rear USB port on your NUC. Reconnect the Power Adapter.

3. Press and hold Power Button for about 3 seconds. Count 1001, 1002, 1003. Release the Power Button. NUC should reboot into Power Button Menu (this will take about 60 seconds). You should release the Power Button before 4-sec shut down override or when the Power Button LED changes color from blue to amber.

4. Press F4 and the recovery shall start (it can take up to 30 seconds for messages to appear on the screen). When the recovery finishes, press on Power Button and hold it, until NUC switches OFF. Pull out the power cord. Remove the USB stick.

5. Replace the power cord and press Power Button to switch the computer to ON. Let the NUC fully reboot.

6. Reboot the NUC again and enter BIOS. Reset the BIOS settings to default (click on F9) and then click on F10 to save default settings and exit from BIOS.

Hope this will help

Leon

View solution in original post

min_a
Beginner
68 Views

Hi @LeonWaksman 

The fan is now spinning due to BIOS recovery.

Thank you for your wonderful advice.

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