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idata
Community Manager
4,510 Views

Thunderbolt 3 HDD missing after reboot

My Intel NUC NUC6i7KYK, running Windows 10, seems to not see my Thunderbolt 3 external HDD after a reboot. I have all drivers up to date as is the bios.

The external drive is the Akitio Thunder3 Duo Pro. If I go to device manager and scan for hardware changes it picks up the device and it appears as normal in Windows Explorer.

Anyone else seen this before and if so any way to resolve this.

Thanks - Tony

0 Kudos
62 Replies
EstebanA_C_Intel
Employee
88 Views

Peers,

Are you still facing this issue?

Please report back if possible.

Regards,

Esteban C

EstebanA_C_Intel
Employee
88 Views

Hello All,

I wanted to check if you are facing the issue.

Regards,

Esteban C

ZioBr1
New Contributor I
33 Views

Hi everybody,

 

i understand that a lot of time has passed between the last post but i'm still facing this issue....

 

Anybody had success with it?

 

Thanks a lot

Bruno

 

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