Thunderbolt port doesn't work

[CClar25]

I cannot find a linux driver for the thunderbolt port on my NUC. The port is dead. I would appreciate a non-Windows driver for this machine.

[AlHill]

What is the model number of your NUC?

Doc

[CClar25]

7i7BNH

[AlHill]

Only Windows 10 is supported on your NUC.

https://www.intel.com/content/www/us/en/support/articles/000005628/intel-nuc.html

https://www.intel.com/content/www/us/en/support/articles/000005499/intel-nuc.html

Linux* driver information

Linux distributions normally include all necessary drivers. Contact your Linux vendor and use their distribution resources for driver downloads and support.

Doc

[CClar25]

There are no linux drivers. The port is dead.

In what way is Intel NOT attempting to coerce me to use Windows by disabling device features just because of the OS I choose to run? Microsoft did a similar thing with Internet Explorer and got sued, as I recall.

[AlHill]

Gee, I am so sorry you do not have a linux driver for a product that is not supported on linux.

Using Microsoft and IE as some sort of defense or crutch is not going to work, as tnere is no comparision (except maybe in the twilight zone).

How do you know the port is dead, if you do not have a driver to test it? You asked for a driver, and I pointed you to the correct information. You, presumably, purchased this NUC, either knowing or not researching well enough, its capabilities under some linux variant.

Also, I am but the messenger.

Doc (not an Intel employee or contractor)

[CClar25 · Accepted solution]

If I want to get what I paid for, I have to use Windows. Otherwise, I paid for 10 things and Intel only gave me 9... unless I use Windows. Thaaaat's pretty clear cut.

Usually when someone says "you didn't read the fine print" the other person was hiding something in that fine print and, legal or not, it's dishonest. Everyone knows that.

I'm never buying from Intel again.

Also, in my last post, I explicitly specified Intel as the target of my anger, not you. I'm unsure why you felt the need to distance yourself from Intel unless you yourself recognize, on some level, that there's something very wrong here. Such a recognition would be, well, human.

Thanks for your help.

[AlHill]

No one is hiding anything. You, as a linux user, know, or should know, that you need to check for support and drivers, before hitting the buy-it-now button.

As I said, I am not an employee or contractor. If you want to make something out of that, fine. I am speaking for myself, and not intel. That said, stop pretending to be a legal scholar.

Doc

[CClar25]

Legal scholar? A 5th grader could figure this one out. It's dishonesty, plain and simple.

[n_scott_pearson]

OMG, Intel clearly and completely documents what O/S are supported for each NUC model. You didn't do your research, plain and simple. Don't blame others for your own mistakes.

Secondly, Linux drivers are not handled through support sites like this anyway - and especially not for a feature that is part of the Linux Kernel (you'd know that too if you had done your research). You should be at Kernel.org just like you would be for any other platform. Also, look at this discussion on the Ubuntu support site: https://askubuntu.com/questions/1052380/no-thunderbolt-3-support-ubuntu-18-04.

...S

[Konstantin]

Which distribution and Linux kernel are you using?

In this forum people say that thunderbolt works on NUC https://egpu.io/forums/thunderbolt-linux-setup/intel-nuc-linux-egpu/#post-35116