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Trouble Locating component from NUC7i3DNB Board

Emotional_Spinach
285 Views

Hey guys and gals, I am troubleshooting a NUC i3 that no longer powers on. I verified the connector is bringing 19.5V onto the board, but I cannot find the IC part number for the component that is burnt up here. From what I can tell, it is part of the voltage regulation and power sensing circuit. Does anyone have a NUC7i3DNB board that they could throw under a microscope and grab a part number for me? Or is it too much for this board and a new paperweight in my arsenel?

 

 

~Josh 

 

 

IMG20220621115042.jpgIMG20220621072321.jpgIMG20220621115024.jpgIMG20220621115029.jpg

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Jean_Intel
Moderator
261 Views

Hello Emotional_Spinach,


Thank you for posting on the Intel️® communities.  


My recommendation for your issue is to try and contact our live support team to process the warranty return for your unit (you cannot do this through the forums). However, you must keep in mind that the RMA will be submitted for approval, so we can't confirm if your unit will be replaced. If you want to try it, please contact us using the following information:


U.S. and Canada: Intel Customer Support 

https://www.intel.com/content/www/us/en/support/contact-support.html 


Europe, Middle East, and Africa: Intel Customer Support EMEA  

https://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html 


Asia-Pacific: Intel Customer Support APAC  

https://www.intel.com/content/www/us/en/support/contact-support/apac-contact.html 


Latin America: Intel Customer Support LAR  

https://www.intel.com/content/www/us/en/support/contact-support/lar-contact.html 


Best regards, 

Jean O.  

Intel Customer Support Technician


n_scott_pearson
Super User Retired Employee
251 Views

This is a FET, part no. SI7121DN-T1-GE3.

...S

Jean_Intel
Moderator
227 Views

Hello Emotional_Spinach,

 

I hope you are doing fine.

 

I have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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