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Two egpu's on NUC 11, Thunderbolt issues

Vtec9000
Beginner
194 Views

Hi,

Hope someone can point in right direction for a solution.

Have slim NUC 11 i7-118g7 with NVME and SATA drives installed

I have two RTX 3060's connected to each Thunderbolt port via ADT Link TB3 and good TB4 cables, each ADT Link has it's power so don't need any from the NUC just data exchange. 

Can only get 1 to work at a time, both work from either port individually, thunderbolt controller only sees one device. Idea of two egpu's is for separate work flows at same time, not attempting SLI or anything like that. 

System has latest drivers and both 3060's on same software, just has a NUC bios update today by chance before trying the dual setup.

Will try performance mode in bios in case that helps but can't see it will. 

 

Fingers crossed solution simple, don't wish to buy a TB4 hub if I can avoid and may not even work with that!

Help much appreciated

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3 Replies
Alberto_R_Intel
Moderator
158 Views

Vtec9000, Thank you for posting in the Intel® Communities Support.


In reference to this scenario and regarding your question, if it is possible to use two eGPUs at the same time with the Intel® NUC, I will do further research on this matter to confirm those details. For us to be able to do that, please provide the following details about your platform:

What is the specific model of the Intel® NUC?

Is this a new Intel® NUC? 

When did you purchase it? (For Warranty Purposes)

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


Additionally, in the following link, you will find the "Troubleshooting Tips for eGPU on Intel® NUC", so you can double-check the steps shown there:

https://www.intel.com/content/www/us/en/support/articles/000056230/intel-nuc.html


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



Alberto_R_Intel
Moderator
130 Views

Hello Vtec9000, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
87 Views

Hello Vtec9000, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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