My colleague did an update of his NUC8i7HVK BIOS and after that his mouse and keyboard started becoming jerky/laggy. The mouse gets stuck on the screen then jumps to the correct position about 1-2sec later.
I am unable to locate on this intel website the 2018 BIOS drivers to attempt to revert back to the old chipset drivers.
Does anyone have the same issue? Any ideas how to fix this?
Try to uninstall the NUC8i7HVK BIOS update and again install it. There might be some data file missing. To uninstall BIOS update follow this:
Remove the USB drive and replace the BIOS configuration jumper. Close the chassis. Turn on the computer. The only way to remove an update is to recover the original BIOS settings.
Hope this helps you.
Hi, I'm updating this thread because I'm using a "Microsoft Designer Bluetooth Desktop" mouse/keyboard combo on my NUC8I7BEH2 and mouse is very laggy most of the time.
Both Keyboard and mouse are directly connected to the NUC internal's Bluetooth with no usb dongle.
I have tried to search for a solution online but was not able to find one. It was the same with my previous Logi mouse/keyboard wireless combo using a dongle, thought it was coming from this old/cheap combo but it is still the same with my new Microsoft Designer Desktop Combo.
Keyboard seems to be also laggy, but not as mouse is.
Any help would be appreciated !