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Beginner
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Unable to update BIOS on NUC6i5SYH (latest Ubuntu)

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OS: Linux NUC 4.2.0-30-generic # 36-Ubuntu SMP Fri Feb 26 00:58:07 UTC 2016

 

x86_64 x86_64 x86_64 GNU/Linux

Bios:SYSKLi53.86A.0028.2015.1112.1822

I am not able to update the bios.

  1. 1. I have tried the online update from setup and get the message: "Failed to retrieve product catalog"

  1. 2.I have tried the "F7" method with SY0044.bio on a flash drive. The

     

    system sees my flash drive, lets me select the .bio file and then goes blank.

     

    The red power light flashes red. I can restart the system by using the power

     

    button and it reboots into the old bios.

  1. 3. I have tried the IFLASH method using a dos boot flash drive with

     

    SY0044.bio installed and get exactly the same results as above.

Am I using the wrong BIOS?

Thanks in advance for any help.

BG

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Accepted Solutions
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Valued Contributor I
43 Views

I had the same problem, tried 3 different flash drives, USB2 and USB3.

Here's how I solved it:

1 put the SY0044.bio file somewhere on your local hard disk instead of a flash drive, lets say in /tmp.

2 do the F7 method and select the SY0044.bio in /tmp.

That worked for me.

However, another Linux user reported that this solution only worked for him after he put the SY0044.bio in the /boot/efi directory on the local hard disk.

If one not work, try the other.

View solution in original post

5 Replies
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Valued Contributor I
44 Views

I had the same problem, tried 3 different flash drives, USB2 and USB3.

Here's how I solved it:

1 put the SY0044.bio file somewhere on your local hard disk instead of a flash drive, lets say in /tmp.

2 do the F7 method and select the SY0044.bio in /tmp.

That worked for me.

However, another Linux user reported that this solution only worked for him after he put the SY0044.bio in the /boot/efi directory on the local hard disk.

If one not work, try the other.

View solution in original post

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Beginner
43 Views

Thanks, I'll give it a try. BG

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Community Manager
43 Views

Hi,

 

 

Please let us know if the suggestion provided by hegenious worked for you.

 

 

Best wishes,

 

 

Ivan

 

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Highlighted
Beginner
43 Views

Yes, it worked. I put the file in /boot/efi. Much appreciated! BG

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Community Manager
43 Views

I'm glad that your issue has been resolved and thank you for letting us know.

 

 

Regards,

 

 

Ivan

 

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