Intel® NUCs
Support for Intel® NUC products

Unknown device

Max_ap
Beginner
21,606 Views

Hello,

I've installed a NUC10i5FNB the other week, but I keep seeing in the device manager a "Other Device"-->Base system device that I can't figure out what it is and automatic update of the driver doesn't work.

In the events I see:

Device PCI\VEN_8086&DEV_1911&SUBSYS_20818086&REV_00\3&11583659&0&40 requires further installation.

Device PCI\VEN_8086&DEV_1911&SUBSYS_20818086&REV_00\3&11583659&0&40 was configured.

Driver Name: null
Class Guid: {00000000-0000-0000-0000-000000000000}
Driver Date:
Driver Version:
Driver Provider:
Driver Section:
Driver Rank: 0x0
Matching Device Id:
Outranked Drivers:
Device Updated: false
Parent Device: ACPI\PNP0A08\0

 

How can I figure out what is missing?

Thank you

 

 

0 Kudos
1 Solution
LeonWaksman
Super User
21,598 Views

You need to download and install the Chipset Software and Management Engine Driver. Then, reboot your NUC.

Leon

 

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2 Replies
LeonWaksman
Super User
21,599 Views

You need to download and install the Chipset Software and Management Engine Driver. Then, reboot your NUC.

Leon

 

Max_ap
Beginner
21,589 Views

Thank you, it was the chipset software. Now it's all ok.

 

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