Unknown device

[Max_ap]

Hello,

I've installed a NUC10i5FNB the other week, but I keep seeing in the device manager a "Other Device"-->Base system device that I can't figure out what it is and automatic update of the driver doesn't work.

In the events I see:

Device PCI\VEN_8086&DEV_1911&SUBSYS_20818086&REV_00\3&11583659&0&40 requires further installation.

Device PCI\VEN_8086&DEV_1911&SUBSYS_20818086&REV_00\3&11583659&0&40 was configured.

Driver Name: null
Class Guid: {00000000-0000-0000-0000-000000000000}
Driver Date:
Driver Version:
Driver Provider:
Driver Section:
Driver Rank: 0x0
Matching Device Id:
Outranked Drivers:
Device Updated: false
Parent Device: ACPI\PNP0A08\0

How can I figure out what is missing?

Thank you

[LeonWaksman · Accepted solution]

You need to download and install the Chipset Software and Management Engine Driver. Then, reboot your NUC.

Leon

[Max_ap]

Thank you, it was the chipset software. Now it's all ok.