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Beginner
165 Views

Update Assistant Tray says 2 updates available, when I check for new drivers it says 1 Update available. The update is for the ITE IR receiver and fails to install. WTF is going on? Screenshots below, the NUC is a Hades Canyon.

ITE Install failure.PNG

 

Update Assistant.PNG

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Super User
23 Views

Download the latest Driver form the Intel Download Center and install it manually.

 

Leon

 

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Beginner
23 Views

Nope. Same error, same error code.

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Super User Retired Employee
23 Views

Try uninstalling the old driver. Do so from ​Apps & Features, not Device Manager. Reboot and then install the latest version.

...S

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Beginner
23 Views

Nope again. Same problem, same error code. Incidentally. there is no such driver shown in Apps & Features, nor are there any devices resembling a CIR driver in Device Manager, also, no devices reproting problems in Device Manager.

 

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Super User
23 Views

I've reinstalled the latest driver without problems. In the Apps & features it is listed under name ITE Infrared Transceiver. Check in Bios Advanced > Devices > Onboard Devices that Enhanced Consumer IR is enabled. If you will enable it, you will find in Device Manager, under Human Interface Devices this driver named: ITECIR Infrared Receiver (EC) . So, if you can't install this driver, uninstall the currently installed version and install the latest.

Leon

 

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