Upgrade Probook 640 G1 - i5-4310M to i7-4802MQ

[Veton]

Hi, I would like to upgrade my Probook 640 G1, from original i5-4310M to i7-4802MQ according to the specifications shown in the manual. But I haven't seen able to find that processor i7-4802MQ. I have found i7-4800MQ with the same specifications and for the same PCB HM87. Is it a mistake with the denomination i7-4802MQ, even here in Intel page, that processor is not present. Is i7-4800MQ fully valid for the upgrade? Thanks and regards.

[AlHill]

Before you do anything, you have to check with HP to make certain you can replace the processor, and that THEIR bios will support the new processor.   It is not enough to be socket compatible.  The new processor MUST also be supported by the HP bios.

Contact HP support for more information.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[Veton]

Thanks for your faster anwser. I´ll pay attention about your comment.

In theory, the i7-4802MQ is valid for replacement in this computer as is shown in the specifications.

The issue is that I don´t find that i7-4802MQ, only i7-4800MQ, and I wonder if both are valid for the upgrading.

[AlHill]

There is no theory here.  It is either socket and bios compatible, or it is not.

Regarding availability, the i7-4802MQ may be an OEM processor, in which case you must deal with HP.

Regarding the i7-4800MQ, again, you will need to ask HP about socket and bios compatibility.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[n_scott_pearson]

Al is correct; since the i7-4802MQ doesn't show up on ARK.INTEL.COM, it is definitely an OEM processor. You will need to ask HP to verify that the i7-4800MQ is also supported by their BIOS.

...S

[Veton]

@AlHill / @ n-scott_pearson

Thanks for your replies and advices. I hadn´t thought the possibility of OEM processor. In any case, I´ll contact with HP support for their approval or no about i7-4800MQ or i7-4712MQ (I saw this second possibility later).

Best regards.

[Steven_Intel]

Hello Veton,

Thank you for posting on the Intel® communities.

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it. I am glad to see that fellow community members have the knowledge, and they jumped in and helped. 

You may also find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) helpful to address your request.  

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued". https://ark.intel.com/   

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding. 

Best regards,

Steven G.

Intel Customer Support Technician.