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Novice
1,031 Views

Very High Temperature When Playing Games

When I am playing Diablo3 for few minutes, the CPU temperature will be up to 94°C, and the fan spins at more than 5000RPM, quite noisy. Is it normal status or anything goes wrong?

NUC6i5SYH

Kingston HyperX 8G X 2

Toshiba m.2 SSD 128G

Plextor M6S 128G SATA

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Valued Contributor I
40 Views

try to lower the game video settings and see if that makes a difference.

I found when playing Half Life 2 on the highest settings caused max temp. of 92C.

I lowered the settings to Medium and now the CPU temp stays around 75C max, with a spike to 85C from time to time.

I guess your case is not exceptional.

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Novice
40 Views

Lowered the video setting to medium, but still high temperature even after 5 mins game, 88°C....

Iris 540 should deserve better video configurationT_T

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Community Manager
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Hi RoyceX,

 

 

Please run our Intel® System Support Utility and send me the results of the test.

 

I would like to review the current settings of your unit.

 

 

Intel® System Support Utility v2.0

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600

 

 

Regards,

 

Mike C

 

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Novice
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Sorry, I can not find a button to upload the result file, so just copy the content here, you may save it into a xml file.

<?xml version="1.0"?>

1.2.0.58

08/17/2016

00:00:18.9296257

http://www.intel.com/content/www/us/en/search.html?keyword=Iris+Graphics+540" />

<Setting id="Video Architecture" displayName="" value...

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Community Manager
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Hi RoyceX,

 

 

Thank you for your results. I suggest you the following workaround.

 

 

Get into the BIOS>Advanced>Devices>Video and change IGD Aperture Size to 1024MB, keep Minimum Memory as default: 64MB

 

 

Then, go to BIOS>Advanced>Cooling> change Fan Control mode to Cool.

 

 

In regards to the graphics driver, I suggest you to try with the Beta version 4474.

 

 

Intel® Beta Graphics Driver

 

https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Window... https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Window...

 

 

I suggest you to set your games according to Intel recommendations at https://gameplay.intel.com/ https://gameplay.intel.com/

 

There are many games already tested.

 

 

Let me know how it goes. Games require a lot of resources from the system, so it is normal to get high temperatures.

 

 

Mike C
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Novice
40 Views

Hi Mike,

Thank you for your suggestion, some questions:

1. My current graphic driver is 4481, why a older beta version driver is recommended?

2. In gameplay.intel.com, I could not find recommend configuration for Iris 540 graphic card or i5 6260U processor.

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Valued Contributor I
40 Views

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Novice
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Get into the BIOS>Advanced>Devices>Video and change IGD Aperture Size to 1024MB, keep Minimum Memory as default: 64MB

--This action really helps, it could control the temperature under 90°C when playing diablo3 now.

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Novice
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This recommendation seems under estimate Iris 540's capability, actually high performance@1080p could work with at least 30fps in the game.(Diablo3)

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Valued Contributor I
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Yes, but may yield higher temps. When you're at 94°C it's not to far from TjMAX (100°C) and the CPU may start throttling.

Now that you applied the IGD aperture change, you could try and find out empirically, and perhaps post your findings to 'gameplay'?

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