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SYalk
Beginner
1,393 Views

Voice Recognition

Hello, just received my NUC717BNKQ. I would like to use the built in microphone array as an input device for Dragon Naturally Speaking. I tried set up last evening; but Dragon indicated it was getting very poor audio input from the microphone and the meter was showing barely any signal. I explored the sound setting; but am new to the NUC. Does anyone know if what I am trying to do is possible? I know the mic is there for input in Cortana; but I think it should work with Dragon.

Anyways, thanks in advance - Steve

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6 Replies
MLevi
Valued Contributor I
101 Views

Hi Steveyal,

There are a few factors to consider as reasons why DNS doesn't like the microphone array on your NUC.

I won't bore you with far-field vs near-field theory.

Generally, the distance between your NUC and the person speaking should be < 3 feet when using DNS, but, it depends on the overall noise level of the room, the equipment fans, and the recording settings you are using.

I recommend that you use one of these microphones for best results.

Mike

SYalk
Beginner
101 Views

Appreciate the input Mike. A few points of clarification. The NUC is on my desk no more than a foot from my mouth, the fan is silent and lastly, I've been using the internal mic on my Surface Pro 3 for DNS for years with no problem. I really think it has to be a settings issue. I even tried tapping directly on one of the mics during DNS training and I did not see the meter jump. So unless it's a bottom of the barrel Fisher-Price mic, I would expect something better than what I'm getting, but like I said, thanks for the response

idata
Community Manager
101 Views

Hello steveyal,

 

 

Thank you for joining the Intel Communities.

 

 

Does the built-in microphone work fine with Cortana? Have you tried different application besides Dragon Naturally Speaking?

 

 

I would like to gather more information about the configuration you have in the computer. Please attach to this thread the .txt file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

 

To attach a file, you must click "Use Advanced Editor" on the upper right hand corner of the response box, then the "attach" option will appear on the bottom right hand corner of the response box.

 

 

Regards,

 

Fred D.
SYalk
Beginner
101 Views

Hey Fred,

See attached report. A few more points.

According to my sound settings, my microphone device is: Microphone (Realtek high definition audio SST)). I tried manually raising the volume level in addition to adding very minimal boost. However, when I go through training with Dragon Naturally Speaking, it routinely lowers the volume to 50% and turns the boost completely off. I guess raising the volume or using the boost may create unwanted artifacts that impact voice-recognition. Otherwise, the mic works just fine using Cortana.

In the interests of full disclosure, I am using Dragon with the internal mic on my NUC in order to write this response; so it is working pretty good despite the fact that Dragon continues to interrupt me periodically to inform me that I am receiving low-quality audio.

Thanks in advance for any assistance - Steve

idata
Community Manager
101 Views

Hello steveyal,

 

 

Thanks for the information you sent to me.

 

 

I would like you to try reinstalling some of the computer drivers in a specific order.

 

 

Please install the chipset driver from this link, and then restart the computer https://downloadcenter.intel.com/download/26801/Intel-Chipset-Device-Software-for-Intel-NUC-Kit-NUC7... https://downloadcenter.intel.com/download/26801/Intel-Chipset-Device-Software-for-Intel-NUC-Kit-NUC7...

 

 

Install Intel® Management Engine from this other link, and then restart the computer one more time https://downloadcenter.intel.com/download/27608/Intel-Management-Engine-Consumer-Driver-for-Intel-NU... https://downloadcenter.intel.com/download/27608/Intel-Management-Engine-Consumer-Driver-for-Intel-NU...

 

 

Uninstall the Realtek* High Definition Audio Driver with the following steps:
  1. Right click on the Start button and click on Device Manager
  2. Double click on Sound, video and game controllers
  3. Right click on the Realtek* High Definition audio controller and select Uninstall
  4. Select the check box Delete the driver software for this device and click OK
  5. Restart the computer, and then reinstall Realtek* High Definition Audio Driver that is on this link https://downloadcenter.intel.com/download/27126/Realtek-High-Definition-Audio-Driver-for-Intel-NUC-K... https://downloadcenter.intel.com/download/27126/Realtek-High-Definition-Audio-Driver-for-Intel-NUC-K...

 

If issue persists there is a chance the microphone that comes with the Intel® NUC NUC7i7BNKQ may not be fully compatible with the Dragon Naturally Speaking software. You may try contacting the company that developed the application in order to check if they can provide additional troubleshooting steps. This link will give you their contact information https://www.nuance.com/dragon/support/dragon-naturallyspeaking.html https://www.nuance.com/dragon/support/dragon-naturallyspeaking.html

 

 

Regards,

 

Fred D.
SYalk
Beginner
101 Views

No change. Thanks anyway. Will F/U with Nuance.