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Beginner
1,008 Views

WHEA_UNCORRECTABLE_ERROR on NUC6i7KYK

Hello all,

I've been reviewing almost all topics regarding this error on NUC, but I couldn't find anything regarding this error with a NUC6i7KYK (only with an i5, and I hope that it's not the same error).

So in fact the computer is running rather smoothly and I'm happy with it,, but as soon I start some games it crash, showing this Windows blue screen error message.

Windows is up to date with the latest updates, and I've download and install all drivers manually , (and it's confirmed by driver update utility tool, exept the well known issue Ethernet driver), as well as the latest BIOS version.

I've been running some tests with intel Processor diagnostic tool which all succeed.

I've already been reinstalling Windows 10.

I've tried to exchange the RAM, but it didn't help.

Unfortunatelly I do not have another SSD to try.

So I'm getting a bit lost, what do you think I could do.

My configuration:

NUC6i7KYK

RAM 16GB DDR4-2133 CT16G4SFD8213

SSD Crucial MX300 275GB

Thanks in advance for your support.

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3 Replies
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New Contributor I
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Definitely sounds like a "HW" issue to me... I would check:

1. Disable overclocking of any components if you previously configured overclocking settings. Reset the BIOS to factory defaults.

2. Ensure you are using the OEM power supply

3. Ensure you have adequate air flow around your NUC. I assume you can hear the blower moving air inside it?

If all else fails, and it's still under warranty, ask Intel to replace it.

//Brew

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Beginner
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Thanks Brew,

Indeed I can hear the air flow, and I've not been overclocking anything so far and all bios setting are at factory deffault.

Well I bought my NUC second hand and when I enter the serial number It's written that teh warranty is over since 1900....

Anyway normally this hardware is under warranty for three years and is not out since three years, so i really hope they can help.

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Beginner
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FYI I finally ask to replace the unit...

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