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11316 Discussions

WOLを有効にできない

skana
Beginner
474 Views

Intelサポート記事(記事ID:000027615)を参考にWOLを設定したが、シャットダウン時にLANのLEDが消灯、WOLコマンドにて動作確認を行ったが動作しなかったので、何が問題かご教示ください。

以下、設定個所となります。

1-1. NIC(Realtek PCIe GbE Family Controller)のプロパティの詳細設計タブにて、次の2点を有効。

「ウェイク・オン・パターン・マッチ」

「ウェイク・オン・マジック・パケット」

1-2. 電源の管理にて、次の2点を有効。

「このデバイスで、コンピュータのスタンバイ状態を解除できるようにする」

「MagicPacketでのみ、コンピュータのスタンバイ状態を解除できるようにする」

2. コントロールパネルにて、「高速スタートアップを有効にする」を無効。

 

3. IntelVirtualBIOSにて、「Wake on LAN from S4/S5」を「Power On - Normal Boot」に設定。

0 Kudos
15 Replies
n_scott_pearson
Super User Retired Employee
331 Views

You meant Visual BIOS, right? 😜

 

How are you sending the magic packet?

 

...S

skana
Beginner
331 Views

Mr. n.scott.pearson​

​That's right. My BIOS is Visual BIOS.

I sent the magic packet using the free software winwol.

n_scott_pearson
Super User Retired Employee
331 Views

Have you verified that the magic packet will bring it out of the sleep (S3) state?

skana
Beginner
331 Views

Similarly, in sleep, the LAN LED was off and no magic packet was received.

n_scott_pearson
Super User Retired Employee
331 Views

Please download and run the Intel System Support Utility for Windows and save the report to a file. Then, using the paperclip icon below the edit window, upload and attach this file to a response post. Also, please take a snapshot of the Power | Secondary Power Settings page in Visual BIOS.

...S

skana
Beginner
331 Views

To Mr. n.scott.pearson

Attach the SSU text file and the Visual BIOS snapshot.

03.BMP02.BMP01.BMP

n_scott_pearson
Super User Retired Employee
331 Views

Well, I am not seeing anything obvious that would prevent WOL from working; the settings all seem correct and drivers/BIOS are latest. Intel Customer Support is going to have to look into this further.

...S

Leonardo_C_Intel
Moderator
331 Views

Hello skana

 

Thank you for posting in the Intel Community.

 

I would try updating the onboard LAN EEPROM that will require you to create a bootable WINPE USB drive and extract the content in WINPEPG.7Z into the USB drive. Below are the detailed steps:

 

 

1. Create a WinPE USB drive

2. Unzip WINPEPG_Tool.7z (file sent on private message)

3. Boot up the NUC to WINPE using the USB drive

4. Execute the WINPGEXE.exe

5. Once the update is completed, shutdown and remove AC power from the NUC.

6. Reconnect AC power then power on the NUC to boot to PXE service

7. Check the PXE functionality

 

 

Regards,

Leonardo C.

 

Intel Customer Support Technician

skana
Beginner
331 Views

LeoC_Intel

 

Thank you for attaching the zip file. But I couldn't refer to it.

I was able to create WinPE from the internet.

I was able to start WinPE, but what do I do with "5. Shut down from NUC and disconnect AC power after update"?

Leonardo_C_Intel
Moderator
331 Views

Hello skana

 

Have you been able to try the steps provided?

 

Regards,

Leonardo C.

 

Intel Customer Support Technician

Leonardo_C_Intel
Moderator
331 Views

Hello skana

 

·       What problems did you have to refer to the file? I am going to resent the file on email and a private message for you.

·       When you get you to step 5 you should have completed the update with the file that is sent you and you have to shut down the Intel® NUC and unplug the AC power and the ethernet leaving the Intel® NUC without the wires then you have to plug everything back and test the unit.

 

Regards,

Leonardo C.

 

Intel Customer Support Technician

skana
Beginner
331 Views

Mr. Leonardo C.

 

Thank you for resending.

I was able to execute WINPGEXE.exe.

After running WINPGEXE.exe, I removed the AC adapter.

After reconnecting, I checked the WOL settings and shut down, but the LAN LED did not light.

Does "PXE service" in step 6 mean "Power On-PEX boot" in the BIOS settings?

I tried it and the result is the same.

I attached the execution result of WINPGEXE.exe.

Leonardo_C_Intel
Moderator
331 Views

Hello skana

 

If after the update you still don't have light activity, this could lead to a hardware problem, for this reason, it is recommended contacting your local Intel® Support.

 

Regards,

Leonardo C.

 

Intel Customer Support Technician

skana
Beginner
331 Views

Thank you for your support.

The problem is resolved, so close it.

Leonardo_C_Intel
Moderator
331 Views

Hello skana

 

Thank you for your reply, we are glad to hear that the unit is working properly

 

Regards,

Leonardo C.

 

Intel Customer Support Technician

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