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New Contributor I
860 Views

Warning: NUC10i5FNH and Win10; BSOD and flickering after installing HDMI Firmware 1.77.06

A few days ago, just after the new HDMI firmware version 1.77.06 appeared, I installed it and got a Blue Screen of Death within a quarter of an hour running Win10. Also some occasional flickering of the screen while running win 10 and also while starting and shutting down Windows happens.

I am using my NUC10i5 with all the latest drivers, and the HDMI 2.0b port to connect to my 4k monitor Philips 276E8VJSB

Yesterday I wanted to watch some videos and both Netflix and Prime Video flickered more or less often.

Today I made the BIOS update to 0044, but nothing changed, Netflix and Prime Video were flickering occasionally, but Youtube 4K did not. And just before I am writing this, I had a second BSOD out of the blue.

 

Thus I urgently need some other firmware for HDMI.

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New Contributor I
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Ok thanks, 

download and flashing successful, restarted the NUC, now let's see ...

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Moderator
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Hello RJamm,


We will be waiting to hear back from you, please let us know the outcome!


Best regards,

Maria R.

Intel Customer Support Technician


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New Contributor I
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Ok, some first impressions of the 1.77.92 firmware:

(a reminder: I am using only a 4k monitor with the NUC. The monitor is not HDR capable, though. I have not tried FHD monitors with the NUC)

There is some improvement  but no final resolution yet.

- no BSOD so far.

- no noticeable flickering while on desktop, office, or browsing, or watching 4K youtube videos.

BUT

Watching Netflix or Amazon Prime Video either via their respective Windows apps or in a browser (Edge and Chrome) does trigger that flickering again and Windows keeps on unpredictably flickering for a while after ending and closing those apps or the videos, though the flickering abates after some time.

So, Intel has still some fixing to do, but you are getting closer.

Thanks and keep on debugging

 

EDIT: flickering has now really got bad after playing Prime Video in Chrome half an hour ago.

 

 

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Moderator
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Hello RJamm,


Once again, thank you. Your feedback and testing have been really helpful for us.


I will continue checking on this and I will post back as soon as possible.


Best regards,

Maria R. 

Intel Customer Support Technician


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