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When the nuc11 module is upgraded, it prompts that the ac power supply is not plugged in, resulting

与我狂奔
Beginner
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Nuc11 module in the presence of bios upgrade, prompt ac power supply is not plugged in the prompt, resulting in can not upgrade and after shutdown, the fan has not stopped rotating, the screen display continues, in the ubuntu system, showing reboot:shutdown"
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3 Replies
Steven_Intel
Moderator
162 Views

Hello 与我狂奔,


Thank you for posting on the Intel® communities.


In order to better assist you, please provide the following information:


  • Full model of the 11th generation Intel® NUC.
  • Video or picture of the "AC power supply is not plugged in" message.
  • Is the issue occurring after the BIOS is updated to the latest version?


Best regards,


Steven G.

Intel Customer Support Technician.


Steven_Intel
Moderator
140 Views

Were you able to check the previous post?

 

Let us know if you still need assistance.

 

Best regards,

 

Steven G.

Intel Customer Support Technician.


Steven_Intel
Moderator
114 Views

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.


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