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Why can't i connect to an external display?

RAlin1
Beginner
344 Views

I just bought an Lenovo IdeaPad S540, and i can't connect it to an external monitor. It just don't detect the monitor. I think the driver for "Intel® UHD Graphics 620" is faulty.

I installed the driver from the manufacturer, by windows updates, by manual searching, but none of it worked. The Rapid Storage software is telling me that the driver is updated but the version it is trying to install isn't compatible with my laptop.

Do you have any advices?

Thanks for any answering.

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1 Reply
AlHill
Super User
96 Views

Contact Lenovo for assistance. Lenovo is solely responsible for your support and warranty, and you paid them for support.

 

Doc

 

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