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Beginner
949 Views

Why did NUC10 BIOS FN0042.CAP get pulled?

On 6/15/2020 BIOS 0042 for NUC10 (FN) series was published at https://downloadcenter.intel.com/download/29631/BIOS-Update-FNCML357-?product=188811

 

Now it's gone, been pulled and we are back at 0041

 

What was the reason? I flashed 0042 on 4 systems already, just want to know if it's buggy, dangerous etc.

 

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32 Replies
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New Contributor I
828 Views

I guess due some Troubles.

i am on it since two days and experiencing no issues.

seems a new Version is the way

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New Contributor I
824 Views

in the meantime Version 42 and 41 are withdrawn on current Version is 39.

To avoid isues i did an recovery to Version 39.

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New Contributor I
599 Views

I have 1 system on 0039, one on 0041, and one on 0043.

I guess I'll be saving every BIOS version and release notes PDF I see from now on.  I wish Intel would tell us what's going on.

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Super User Retired Employee
796 Views

Intel historically does not provide these kinds of updates. I don't expect them to change their policies now.

If a BIOS is withdrawn, it is because it causes errant operation (including potentially bricking systems) or has a security issue.

If a BIOS is withdrawn, it is recommended that you attempt to use the BIOS Recovery process to downgrade to the last supported BIOS version.

...S

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New Contributor I
783 Views

i chatted with an support agent and he recommended to recover to version 39.

however the agent doesnt sound like an human and did not answer my question, just this recommendation.

anway, if there would be an big trouble with the withdrawn version, i guess intel would have noted or communicated somehow.

 

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Super User Retired Employee
743 Views

LOL! No, there's no automated response capability; that was a real person. I sure wish they would do more than provide boilerplate responses.

Sadly, no, they do not provide notifications for withdrawn BIOS releases. The support engineers may end up talking about them, but they don't have a place to put notices of this type. Wish they would, however.

Edit: Here's an example: Suppose there was a security issue in a BIOS. Standard policy in most companies is that you do not talk about security issues until a solution is available. In this case, they would pull the BIOS and then nothing would be said until the replacement BIOS was available. This example I accept; that's policy in many companies. The case that I (and obviously you) find problematic are the ones where the BIOS is bricking folks and nothing gets said.

...S

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New Contributor I
484 Views

And standard policy is to not inform customers that they BIOS versions they've downloaded over the last 4 months are unstable / insecure?

There's no excuse for this.

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Beginner
592 Views

it works okay with bios 42, would be nice to see something new soon. 

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Beginner
504 Views

Any update on this? 42 and 41 still gone, we are at 39 again

Is there a newer / safe version that can be downloaded?

Thank you

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New Contributor I
465 Views

I have a support case open with Intel, and they told me this:

 

FNCML357.0042, FNCML357.0041

Reason for removal
The BIOS changes the SATA Mode Selection to AHCI when it should be set to: Intel® RST Premium with Intel Optane System Acceleration or RAID. This causes the Intel® NUC not to boot.

 

I have no idea if that's the only reason for removal.  I have no idea why they don't make this info public.

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Beginner
454 Views

@sbmi Thank you for that info.  Yes I agree some public info on why these are removed would be very helpful (please INTEL !!) otherwise we are left worrying that maybe a flashed BIOS got pulled for something more serious, some crashing/memory corruption/etc ...

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New Contributor I
438 Views

I believe this happened to me too, with no way to get back to Optane.
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Novice
414 Views

 Intel released FN0043.CAP.

 

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Beginner
391 Views

shows BIOS 43, then on the download page, it's 39?? 

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Beginner
383 Views

Could be a caching issue? I got 43 when I downloaded it this morning

SHA256 hash is 2163557940e6a55b9909e89218144561a7870105b12edb32edac668ab8f1f5eb

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Novice
380 Views

It seems that version 0043 is only available for NUC10i3FNH. But you can read latest release notes and wait.

 

https://downloadcenter.intel.com/download/29707/BIOS-Update-FNCML357-?product=195506

 

 

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Beginner
374 Views

Link at https://downloadcenter.intel.com/download/29707/BIOS-Update-FNCML357-?product=98414 says that "This download record provides options for updating the BIOS for Intel® NUC Kits NUC10i7FN, NUC10i5FN and NUC10i3FN."

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Beginner
371 Views

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New Contributor I
348 Views

Have they pulled it again?

 

I am on 0042 after 0041 on my NUC10i5, and both had problems with restarting after BIOS updates. They "forgot" several settings and devices were disabled and such things.

 

Edit to clarify: since I restored my settings, everything is going fine with 0042.

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