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11316 Discussions

Why did NUC10 BIOS FN0042.CAP get pulled?

luckman212
Novice
1,873 Views

On 6/15/2020 BIOS 0042 for NUC10 (FN) series was published at https://downloadcenter.intel.com/download/29631/BIOS-Update-FNCML357-?product=188811

 

Now it's gone, been pulled and we are back at 0041

 

What was the reason? I flashed 0042 on 4 systems already, just want to know if it's buggy, dangerous etc.

 

0 Kudos
32 Replies
svenry
New Contributor I
1,517 Views

I guess due some Troubles.

i am on it since two days and experiencing no issues.

seems a new Version is the way

svenry
New Contributor I
1,513 Views

in the meantime Version 42 and 41 are withdrawn on current Version is 39.

To avoid isues i did an recovery to Version 39.

sbmi
New Contributor I
1,288 Views

I have 1 system on 0039, one on 0041, and one on 0043.

I guess I'll be saving every BIOS version and release notes PDF I see from now on.  I wish Intel would tell us what's going on.

n_scott_pearson
Super User Retired Employee
1,485 Views

Intel historically does not provide these kinds of updates. I don't expect them to change their policies now.

If a BIOS is withdrawn, it is because it causes errant operation (including potentially bricking systems) or has a security issue.

If a BIOS is withdrawn, it is recommended that you attempt to use the BIOS Recovery process to downgrade to the last supported BIOS version.

...S

svenry
New Contributor I
1,472 Views

i chatted with an support agent and he recommended to recover to version 39.

however the agent doesnt sound like an human and did not answer my question, just this recommendation.

anway, if there would be an big trouble with the withdrawn version, i guess intel would have noted or communicated somehow.

 

n_scott_pearson
Super User Retired Employee
1,432 Views

LOL! No, there's no automated response capability; that was a real person. I sure wish they would do more than provide boilerplate responses.

Sadly, no, they do not provide notifications for withdrawn BIOS releases. The support engineers may end up talking about them, but they don't have a place to put notices of this type. Wish they would, however.

Edit: Here's an example: Suppose there was a security issue in a BIOS. Standard policy in most companies is that you do not talk about security issues until a solution is available. In this case, they would pull the BIOS and then nothing would be said until the replacement BIOS was available. This example I accept; that's policy in many companies. The case that I (and obviously you) find problematic are the ones where the BIOS is bricking folks and nothing gets said.

...S

sbmi
New Contributor I
1,173 Views

And standard policy is to not inform customers that they BIOS versions they've downloaded over the last 4 months are unstable / insecure?

There's no excuse for this.

tstob1
Novice
1,281 Views

it works okay with bios 42, would be nice to see something new soon. 

luckman212
Novice
1,193 Views

Any update on this? 42 and 41 still gone, we are at 39 again

Is there a newer / safe version that can be downloaded?

Thank you

sbmi
New Contributor I
1,154 Views

I have a support case open with Intel, and they told me this:

 

FNCML357.0042, FNCML357.0041

Reason for removal
The BIOS changes the SATA Mode Selection to AHCI when it should be set to: Intel® RST Premium with Intel Optane System Acceleration or RAID. This causes the Intel® NUC not to boot.

 

I have no idea if that's the only reason for removal.  I have no idea why they don't make this info public.

luckman212
Novice
1,143 Views

@sbmi Thank you for that info.  Yes I agree some public info on why these are removed would be very helpful (please INTEL !!) otherwise we are left worrying that maybe a flashed BIOS got pulled for something more serious, some crashing/memory corruption/etc ...

GProc3
New Contributor I
1,127 Views
I believe this happened to me too, with no way to get back to Optane.
Anonymous
Not applicable
1,103 Views

 Intel released FN0043.CAP.

 

tstob1
Novice
1,080 Views

shows BIOS 43, then on the download page, it's 39?? 

luckman212
Novice
1,072 Views

Could be a caching issue? I got 43 when I downloaded it this morning

SHA256 hash is 2163557940e6a55b9909e89218144561a7870105b12edb32edac668ab8f1f5eb

RJamm
New Contributor I
1,037 Views

Have they pulled it again?

 

I am on 0042 after 0041 on my NUC10i5, and both had problems with restarting after BIOS updates. They "forgot" several settings and devices were disabled and such things.

 

Edit to clarify: since I restored my settings, everything is going fine with 0042.

sbmi2
Beginner
841 Views

I can't find 0043, so it looks like it was pulled again.

FYI my sbmi account appears to be banned without any sort of cause, warning, or notification.  All but 1 of my posts (the one in this thread) were deleted, including posts that others had replied to.

svenry
New Contributor I
814 Views

indeed. 

i catched it yesterday and works great, no issues.

makes no good impression.

 

sbmi
New Contributor I
753 Views

Take a look at https://downloadcenter.intel.com/download/29717/BIOS-Update-FNCML357-?product=188811

Intel has now posted at least a general notice that the newer BIOS versions have been pulled.  This is a step in the right direction.

RJamm
New Contributor I
701 Views

Now BIOS 0044 is out. Of course I've had to do the full setup again, but it works so far.

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