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Win10 clean install issue

Peti
Beginner
620 Views

Evening folks,

 

I've been trying to perform a clean install on my "Intel NUC10i7FNH Mini PC, Intel Core i7-10710U Up to 4.7GHz, 32GB RAM, 1TB SSD, HDMI, Thunderbolt, Card Reader, Wi-Fi, Bluetooth" computer. I have extensively perused the links\fora threads that Google offered upon searching for the relevant keywords, but I'm still stuck. Let me elaborate on my situation:

 

I try to use a rather old version of win10 from 2016 (X19-91907-01) and I'm told I need to enable the legacy install option, which I indeed did. Also, I have turned off the secure install option.

 

When I insert the original Windows USB dongle and enable Legacy but disable UEFI and fire up the Nuc, the system gets me to choose between 64 and 32bit and I always go for the 64. Then I see on the monitor displaying "loading files" and then I get this (see image titled "legacy").

 

If I only enable UEFI it makes me to choose again between 64 and 32bits. I opt for 64 then the setup menu shows up. I click on "Install now" and go through the whole process, and choose custom installation, however, at the end I get an error message (see image titled "error message).

 

Interestingly, I tried a third option, whereby I enable both the legacy and UEFI options and in that case, after choosing 64 bits and seeing "loading files" on the screen, I get yet another error as seen in "uefy+legacy".

 

As you might have deducted by now I am by no means a computer expert but I learn as I go. If I missed something out or screwed something up, please let me know as I urgently need this computer up and running for my work and I'm struggling to get out of this issue by myself. Much appreciated indeed!

 

 

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7 Replies
AlHill
Super User
616 Views

Build a fat32 formatted usb stick on a wuindows PC and follow the instructions here to build your media.

https://www.microsoft.com/en-us/software-download/windows10

 

Then, do a clean install using UEFI.

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

 

Peti
Beginner
603 Views

Thank you but I don't have access to another windows pc at the moment. I am corresponding right now from an ipad. I wonder if there's a solution so I can use my current official windows usb dongle that contains win10.

LeonWaksman
Super User
577 Views

Hi @Peti 

You can't use the old Windows 10 official dongle to install OS on NUC10i7FNH, but during installation using new installation media, you will use the product key from the official dongle. Windows on this NUC have to be installed in UEFI mode. 

1. I suggest you install Windows using the following method:
2. Please prepare your installation media (you need 8GB – 32GB USB stick), using Microsoft Media Creation Tool. This will install the latest version.
3. Your bios should be set to default settings. Enter bios (press F2 during boot) and then press F9 (Y) to set defaults and F10 (Y) to save settings and exit.
4. With the installation media inserted into the rear USB slot, power ON your NUC and repeatedly press F10 to get Boot Menu.
5. In this menu, choose the UEFI option of your Installation media.
6. Follow this tutorial to continue with installation.
7. In para. 9 you may enter the Product Key from the Microsoft Distribution you bought .
8. Skip on para. 14 and continue in para. 15. Important, do not format the drive where you want to install Windows, rather delete all existing partitions from this drive, till you see one unallocated space.
9. Press Next and continue with the installation

Leon


ClariceStarling
Valued Contributor II
544 Views

"I suggest you install Windows using the following method: ...."

This keeps coming up ... they need to pin the instructions to the top!

 

AlHill
Super User
537 Views

@ClariceStarling Actually, Windows install questions are a microsoft problem.   That is where this should be pinned, and that is where users should go for help with Windows.

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

LeonWaksman
Super User
525 Views

Hi @ClariceStarling 

Actually this and few other texts I've saved in my Profiles Macros section and I'm using it again when needed.

 

Leon

  

Peti
Beginner
546 Views

Thank you. Unfortunately I don't have a working computer around here (I am writing this from an ipad) but it seems there's only one way out of my quandary, and that is what you gentlemen have suggested. Thanks for the guidance.

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