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JOsbo4
Beginner
1,218 Views

Windows 7 on NUC5CPYH, USB2 ports not working

Hi,

I'm trying to install Windows 7 on NUC5CPYH. This NUC has USB2 ports (internal) - I connected my keyboard and mouse to these ports. They work in bios, however they stop working during Windows 7 installation.

I know about "Windows 7 USB 3.0 Creator Utility", but it's only required for "NUC products that have only USB 3.0 ports". I don't have second computer, so I'm unable to use this utility.

Is where any other way I can install Windows 7? Why USB2 ports stop working?

0 Kudos
2 Replies
n_scott_pearson
Super User Retired Employee
70 Views

Actually, while the internal ports are USB2, they are connected through an internal USB3 hub and thus you need the USB3 drivers installed into your boot image in order to complete the install. Bottom line, you will need to find another PC on which to run the Windows 7 USB 3.0 Creator Utility and update an installation image.

Sorry,

...S

idata
Community Manager
70 Views

Hello Joe15,

 

This is to do a follow up on your post and find out if you had further questions related to this matter.

 

Thanks,

 

Esteban C
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