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brand new nuc6cayh no video signal, just solid blue light, bios never seen

LROMA3
Beginner
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LROMA3
Beginner
158 Views

i've brand new nuc6cayh, put 4gb hyper x impact 1600mhz ddr3l 1.35v. start the nuc and nothing happen on screen. no video signal, both hdmi and vga. only solid blue light led and led frame..

tried ssd, normal and no disk. same think. read on amazon that this product is often faulty, people change 2-3 times before finding one works, very disappointing.

can i do something or i've to send it back?

LROMA3
Beginner
158 Views

also no usb power, no mouse and keyboard led work. just blue light nuc and fan works.

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