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Beginner
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how do I get Windows to recognize the replacement HD in my RAID? The BIOS shows 2 HD but not windows

 
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9 Replies
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Super User Retired Employee
28 Views

You will have to provide is with a *lot* more information before we'll be able help you with this.

...S

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Beginner
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Please tell me what you need and I will supply. 1 of the 2 drives went bad and I simply replaced it. It’s RAID 1 so I wouldn’t lose data. After I replaced the hard drive the system runs but it does not recognize the new HD. The BIOS shows the 2 drives but Disk management does not.
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Super User Retired Employee
28 Views

First of all, please download and run the Intel System Support Utility for Windows and save the report to a file. Then, using the paperclip icon below the edit window, upload and attach this file to a response post.

 

Second, explain step-by-step what you have seen and done, starting from "My RAID array was working fine...".

 

...S

 

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Beginner
28 Views

I got a message that a HD was bad, so I replaced it with like-kind from WD. I removed bad unit and inserted new unit. At that point I noticed that even though the BIOS shows 2 HD W10 does not. I was set up for RAID 1 to allow for data safekeeping. I have attached the report that you asked for. Marty
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Super User Retired Employee
28 Views

Did you remove the failing unit from the array? Did you add the replacement unit to the array? Sounds like, no, since it is sitting independently right now.

...S

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Beginner
28 Views

You are correct, I have done neither since I’m not sure how to do that and I don’t want to lose the data on the the drive that W10 recognizes. Can you walk me through how to finish this project?

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Super User Retired Employee
28 Views

You do the same thing that I would have to do to tell you the answer, namely open the manual and read it: Intel Rapid Storage Technology (RST) User's Guide.

...S

 

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Beginner
28 Views

OK, I have done what you suggested. Wish me luck… *Marty*
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Super User Retired Employee
28 Views

If you've read the manual, you can hang around and help other people!

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