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how do I get Windows to recognize the replacement HD in my RAID? The BIOS shows 2 HD but not windows

ESamp1
Beginner
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n_scott_pearson
Super User Retired Employee
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You will have to provide is with a *lot* more information before we'll be able help you with this.

...S

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ESamp1
Beginner
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Please tell me what you need and I will supply. 1 of the 2 drives went bad and I simply replaced it. It’s RAID 1 so I wouldn’t lose data. After I replaced the hard drive the system runs but it does not recognize the new HD. The BIOS shows the 2 drives but Disk management does not.
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n_scott_pearson
Super User Retired Employee
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First of all, please download and run the Intel System Support Utility for Windows and save the report to a file. Then, using the paperclip icon below the edit window, upload and attach this file to a response post.

 

Second, explain step-by-step what you have seen and done, starting from "My RAID array was working fine...".

 

...S

 

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ESamp1
Beginner
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I got a message that a HD was bad, so I replaced it with like-kind from WD. I removed bad unit and inserted new unit. At that point I noticed that even though the BIOS shows 2 HD W10 does not. I was set up for RAID 1 to allow for data safekeeping. I have attached the report that you asked for. Marty
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n_scott_pearson
Super User Retired Employee
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Did you remove the failing unit from the array? Did you add the replacement unit to the array? Sounds like, no, since it is sitting independently right now.

...S

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ESamp1
Beginner
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You are correct, I have done neither since I’m not sure how to do that and I don’t want to lose the data on the the drive that W10 recognizes. Can you walk me through how to finish this project?

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n_scott_pearson
Super User Retired Employee
336 Views

You do the same thing that I would have to do to tell you the answer, namely open the manual and read it: Intel Rapid Storage Technology (RST) User's Guide.

...S

 

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ESamp1
Beginner
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OK, I have done what you suggested. Wish me luck… *Marty*
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n_scott_pearson
Super User Retired Employee
336 Views

If you've read the manual, you can hang around and help other people!

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