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tmgeb
Novice
300 Views

intel 600p not populated on intel nuc 7i3

hello i have intel nuc7isbnk and i have intel 600p nvme ssd. its worked perfectly but when i install windows 7 it have been install perfectly but when i turned off pc its got stuck and not rocognizing anymore in bios.. i have tried ssd on my main rig its working i have updated firmware for both nuc and ssd.. it's says 100% healt for ssd workin on rig but still not recognizing on the nuc + i have sandisks 16 gb m2 ssd and it working on it

0 Kudos
21 Replies
LeonWaksman
Super User
143 Views

Update Bios using Bios Recovery by Security Jumper method. After recovery completed, set Bios to default settings.

 

Leon

 

tmgeb
Novice
143 Views

i'm already on last bios.. for both of them

tmgeb
Novice
143 Views

i have tried to update bios from recovery mode and still same thing..

tmgeb
Novice
143 Views

and now i have tried 2 another nvme ssds and nothin not detecting (970 evo and WD BLACK)

AlHill
Super User
143 Views

" but when i install windows 7"

Windows 7 is not supported on your NUC, or on any 7th GEN processor or later.

 

You must use Windows 10.

 

Doc

 

 

tmgeb
Novice
143 Views

not supported not means that i cannot install it. if i could install windows 10 i dont posted here.. i have device problem.. after reset of bios its lost nvme support

AlHill
Super User
143 Views

You cannot use Windows 7. Not supported means you are not supported, and you will get no support here.

 

Doc

 

tmgeb
Novice
143 Views

u cannot understend me.. i dont trying to install for now windows 7.. i have win 10 but i cannot install it.. have tried 3 diferent nvme ssdes still nothing.. if some one have same device send me bios settings please

AlHill
Super User
143 Views

Are you using legacy or UEFI mode?

 

Doc

 

LeonWaksman
Super User
143 Views

You may try to remove the board and disconnect the CMOS battery for 15 minutes. This will reset the CMOS memory.

 

Leon

 

tmgeb
Novice
143 Views

i have tried it i have removed it about 12 hours. i have checked both of them legacy and uefi.. its loks like this picnuc6i5syh_bios_33_m2slot.png

n_scott_pearson
Super User Retired Employee
143 Views

 

Before you do anything else, I agree with Leon that you should reinstall the latest BIOS using the jumper-based BIOS Recovery method.

 

If you want to be able to boot from your NVMe SSD, you *must* use UEFI Boot and you *must* have a GPT partition table on this drive. Best thing to do is use the F9 key in Visual BIOS to completely reset the BIOS configuration and then go into the Boot parameters and ensure that UEFI Boot is checked and Legacy Boot is unchecked.

 

During BIOS POST, use the F10 key to select to boot from your Windows 10 install disk. Then, when you get to the scene where you are choosing the partition that you want Windows installed to, delete *all* of the existing partitions on the SSD and then tell the installer to install Windows 10 to the single Unallocated Space entry that will then exist for the drive. This is the (I agree somewhat subtle) way that you tell the installer to delete the existing partition table and replace it with a new GPT partition table.

 

Hope this helps,

...S

tmgeb
Novice
143 Views

guys i have a diferent problem my nuc cannot read nvme ssds i have tried my own ssd from my mine pc..

i have tried clean install bios with jumper.. have disabled everything about legacy boots

i cannot install windows 10 becouse its not showing up in to the partition selection. i have another m.sata ssd and it showing in bios but its a 16 gb and not enough for me..

only i have a problem that my nuc cannot recognize nvme ssd. have tried 3 different sdd no luck

n_scott_pearson
Super User Retired Employee
143 Views

That sounds like a hardware problem. Have you tried cleaning the M.2 connector? Have you verified that the M.2 devices are aligned properly with the screw and post? Can you see any "dark" pins in the connector (signalling electrical damage)?

 

...S

tmgeb
Novice
143 Views

i have tried my own roking ssds and stell no luck.. if hardware problem why m.sata ssd working on it

LeonWaksman
Super User
143 Views

Scott is asking to check the contacts on the motherboard, rather than on the SSD. Try to spray in the M.2 socket with some contact cleaner. SATA and NVMe are not using the same pins. Problem can be also in the CONFIGURATION pins, defining the module type (SATA or NVMe)

Leon

 

tmgeb
Novice
143 Views

okey i will cleaned with earaser and paper all pins.. have detached everything and left it 15 mins to clear bios settings.. i will try it for now.

LeonWaksman
Super User
143 Views

No, please do not clean the M.2 socket with mechanical means, you will damage it. Use cleaning solvent. Like this one or similar.

 

Leon

 

tmgeb
Novice
143 Views

still no luck

AndrewG_Intel
Moderator
47 Views

Hello tmgeb

 

Thank you for posting on the Intel® communities.

We would like to know if you were able to try the last steps recommended by the community members. If you need further assistance, please let us know.

 

Best regards,

 

Andrew G.

Intel Customer Support Technician

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