Intel® NUCs
Support for Intel® NUC products

intelNuc5i3RYH

pconfig07
Novice
207 Views

Hi i have an Intel NUC5i3RYH when i press the power on ,the HDD light shows activity but the blue light for power in-front does not respond or show activity and there wont be any display from the mini hdmi to the screen.i was working before ,i have removed the hdd and cleaned it using a blower but still the power light does not respond nor show activity except the hdd light on top.please help

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pconfig07
Novice
141 Views

so i finally managed to figure out my issue thanx to your advise ,i had to remove the ram and realised that one of the modules NANYA tech was incompatible with it  it was 1.5V also the the samsung 1.35V could not work on the bottom slot so i took another toshiba 22GB 1.35V inserted on the lower slot and display came but only with the mini diplay port HDMI does not want to respond still,probably faulty but as long as the display came right

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7 Replies
n_scott_pearson
Super User Retired Employee
195 Views

When powered off, watch the power LED as you press the power button and. Do you see it flashing?

Do you have an adapter that will allow you to hook up your monitor via the DisplayPort connector?

...S

pconfig07
Novice
184 Views
The power light does not respond at all only the hdd light responds normally.can you advise on the type of adapter you mean?
pconfig07
Novice
162 Views

so the power light infront is not responding maybe its switched off in bios,the blue one on the top next to the hdd is responding fine ,it is solid when i switch it on and the hdd is also responding but still no response from the display even with the mini display to hdmi adapter i bought today

n_scott_pearson
Super User Retired Employee
181 Views

There have been a couple of reports in the past few years of the HDMI connector failing on RY NUCs. As an alternative (though not guaranteed to solve the problem), you can get an adapter (or cable) that will allow you to connect your HDMI monitor to the RY NUC's mini-DisplayPort (mDP) connector. Here are some examples (both ~US$9):

Hope this helps,

...S

pconfig07
Novice
167 Views

so i bought the adapter for mini display to hdmi today and connected so i am still not getting any display output what could be the issue adapteradapter

 

(Deleted a picture since it contained sensitive information)

 

ports availableports available

n_scott_pearson
Super User Retired Employee
157 Views

Hhmmm, have you verified that the HDMI cable that you are using hasn't failed? Can you connect this monitor to another computer?

Presuming that the answer is yes, you've verified the monitor and cable, let's continue the analysis. With the monitor reconnected (via either connector), what happens if you power on the unit holding the power button down for 3 seconds? If it is working properly, you should see the Power Button Menu appear on the monitor within 60 seconds. Do you see it?

If the answer is no, next thing to try is opening the chassis and moving the yellow BIOS jumper from pins 1-2 to pins 2-3 and then powering on. What happens then?

...S

pconfig07
Novice
142 Views

so i finally managed to figure out my issue thanx to your advise ,i had to remove the ram and realised that one of the modules NANYA tech was incompatible with it  it was 1.5V also the the samsung 1.35V could not work on the bottom slot so i took another toshiba 22GB 1.35V inserted on the lower slot and display came but only with the mini diplay port HDMI does not want to respond still,probably faulty but as long as the display came right

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