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Hi !
IDSA told me there are 3 updates available for my Nuc.
I downloaded and installed the 3 updates.
Everything seemed/seems to be OK.
I restarted the computer
But I still have the message that there are 3 updates available...
Intel® Ethernet Connection (2) I219-LM Intel® Dual Band Wireless-AC 8260 Intel® Wireless Bluetooth®- Tags:
- Networking
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Hello JLF
Thank you for joining the community.
Could you provide us with the Intel® System Support Utility for Windows* report? Please attach the report to the thread.
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
Regards,
Leonardo C.
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Hello JLF
Thank you for your response.
Could you provide us with the DSA log form your system? please attach the file to the thread
This should be located on the following location C:\ProgramData\Intel\DSA. You should see a file .log in there.
Regards,
Leonardo C.
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Hello,
This issue with update may have nothing especially to do with networking because I just made a new update few minutes ago (Intel Management Engine Interface)
So now I have the information about 4 updates still available alltough I downloaded and installed them.
In the DSA folder I have a lot of files, somme of them empty... Hereby a list of them.
Tell me which one you would like me to send
JLF
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Hello JLF
Thanks for the screenshot you sent to us.
Could you attach the following files?
-service.log
-serviceHelper.log
-tray.log
Regards,
Leonardo C.
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Hi Leonardo
Here you are with the requested the files
JLF
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Hi,
This morning some things changed
I only have 2 updates available.
Intel® Ethernet Connection (2) I219-LMThis may be a bug we already spoke about in another earlier thread
The second update is
Intel® Management Engine InterfaceI just have to wait for them to disapear because installation seems to be made...
JLF
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Me again,
This morning (Monday) everything works fine.
Don't know if Intel's technicians worked this week-end... or if something went out of an Easter egg... or maybe one day late IDSA's report is an April fool
Let's wait for tomorrow
JLF
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Hello JLF
Thank you for your response and for the updates, please let us know the outcome at your earliest convince.
Regards,
Leonardo C.
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