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12985 Discussions

jumper bios recovery NUC 11 pro


How is working please ? NUC11TNKv7

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2 Replies
Super User

1.  Procedure with the Yellow Security Jumper Removed:
2. Prepare USB stick fully formatted to FAT32 . Format your USB with Quick Format option unchecked. Do not format your USB in MAC (OS) or Linux machine. Use Windows.
3. Download the and extract the TNTGLV57.CAP file from this archive. Copy the TNTGLV57.CAP to the root of the previously prepared USB stick. 
4. Disconnect the power adapter and remove the bottom panel from your NUC. 
5. Remove the Yellow Bios Security Jumper (see page 38 in the Technical Product Specification for jumper location)
5. Insert the USB with the BIOS file into rear USB slot.
6. Reconnect the power adapter and power ON the NUC. Wait 30 sec - 2min. The Recovery process will start automatically and will end after 2 -5 minutes.
7. When bios recovery is completed, press and hold the Power Button to switch the power OFF, remove the power adapter and replace the Security Jumper (pins 1-2) . Reinstall the bottom panel.
8. Power your NUC ON.
9. Enter Bios setting by pressing F2 during boot process.
10. Press F9(followed by "Y"), to set Bios to default settings. Press F10 (followed by "Y"), to save the settings and exit to O.S. Let the NUC fully reboot.

11. If before BIOS recovery you changed BIOS settings, now you may enter BIOS and set the settings again as required.





Hello @dimasonline

Thank you for posting on the Intel® communities. We hope the information provided by the community has been helpful.

We found another thread describing the same issue and the same hardware/software environment as this one. To avoid duplication of effort, we will close this thread now from our end but we will leave the thread open in case other users want to participate. However, if you need further assistance from Intel® Customer Support, we encourage you to continue working on your initial thread: "NUC11TNKv7".

Thank you for your understanding.

Best regards,

Andrew G.

Intel Customer Support Technician