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13513 Discussions

keyboad not work

João1
Beginner
‎11-28-2021 08:06 AM
673 Views

After connecting the nuc, I see that it does not accept the usb keyboard.

The keyboard is fine and works perfectly on any other device.

I've tested it on several NUC ports and it doesn't work. the NUC was received yesterday and was closed.

I can't access bios or do any action.

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AlHill
Super User
‎11-28-2021 09:02 AM
667 Views

Provide complete NUC model number.

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

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João1
Beginner
‎11-28-2021 10:05 AM
648 Views

NUC7CJYHN - Intel Celeron J4005 

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LeonWaksman
Super User
‎11-28-2021 12:59 PM
633 Views

Hi @João1 

1."the NUC was received yesterday and was closed." Does it mean that this a new NUC?

2. Are you aware that this NUC is supplied without RAM and Storage Drive?  Did you installed  memory and 2.5" storage drive?

3. Did you install Windows?

 

Leon

 

 

 

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