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11453 Discussions

non functioning bluetooth keyboard

pperr1
Beginner
1,553 Views

Hi,

I have a NUC5i5RYH running windows 7 ultimate x64 with the latest bios and bluetooth driver.

I'm trying to connect a microsoft wedge keyboard on it, i can pair it but the keyboard is not functional.

It is displayed in "Devices and Printer" but no devices functions are associated to it neither bluetooth functions.

The keyboard is working fine when i pair it on another pc.

any idea what is happening?

thanks

0 Kudos
1 Solution
6 Replies
Jose_H_Intel1
Employee
330 Views
pperr1
Beginner
330 Views

Yes I installed the latest wifi drivers and it is working properly.

I uninstall and reinstall it to make sure -> no change

I tried with another device (iphone) and same thing, device can be paired but no service are detected.

Jose_H_Intel1
Employee
330 Views

Please allow us more time to take a look into this issue.

DMane
Beginner
330 Views

Hi,

I have a similar issue with my bluetooth headset and NUC 5i3RYH (Windows 8.1).

pperr1
Beginner
330 Views
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