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Beginner
2,339 Views

nuc睡眠后无法开机

nuc8i7hvk

安装的windows10专业版 ,系统休眠后短时间内可以正常唤醒,长时间不唤醒(5个小时以上)无法唤醒,硬盘灯不亮,只能长按电源按钮强制关机后开机

开机会有以下提示

bios为最新版,bios配置为默认配置,驱动全部从官网下载。

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6 Replies
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Beginner
96 Views

I have the same problem so I change to never sleep!

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Novice
96 Views

Have you turned on fast boot or made other recent BIOS changes? I found instructions to enter BIOS when the BIOS won't "open"

Power off the NUC. WHILE OFF, push / hold power for 3 seconds. Then, try F3 but it must be pushed within 4 sec of releasing the power key. If you get to BIOS,try resetting to factory default which I think is F9, then F10 to save and exit / reboot.

Hope that works.

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Community Manager
96 Views

Hello, intel-nuc.

 

 

I would like to know if the troubleshooting steps listed above worked for you?

 

 

 

Antony S.
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Community Manager
96 Views

I have the same problem, so I go back to the BIOS 40 and is everything ok again.

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Super User Retired Employee
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No, I saw this occur with an earlier BIOS as well, so you just haven't hit it yet.

The most common reason for an unsuccessful POST occurring is that the BIOS cannot get the memory configured to operate properly. In this case, I think that this is exactly what is occurring, but it has nothing to do with the memory itself. I believe that something is going wrong during the shutdown/suspend that results in (I am guessing) the memory buses locking up and the BIOS's attempts to clear this locked state (by programming the memory controllers) are all failing. This is purely conjecture on my part, but it is something that a BIOS engineer can test for in his debugging...

...S

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Novice
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FWIW, I had the same problem, which went away when I did a power button menu F4 BIOS recovery.

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