Community
cancel
Showing results for 
Search instead for 
Did you mean: 
imad
Beginner
2,057 Views

nuc7i5bnh bios 66 update fail

Jump to solution

Hello,

I am trying to update my nuc7i5bnh to bios 66. coming from bios 65 as seen. I have try the F7 method and the UEFI both gave the failed message. can anyone shed light on this issue. I have not touch the bios jumper. Bios is still accessible.

Thanks.

Tags (1)
0 Kudos
1 Solution
LeonWaksman
Super User
249 Views

Try recover your bios from Power Button Menu:

  1. Prepare USB stick fully formatted to FAT32 (disable quick format option during format). Format your USB on Windows machine (rather than Linux or MAC). Save the Bios file BN0066.bio (https://downloadcenter.intel.com/download/28013/BIOS-Update-BNKBL357-86A-?product=95067 Download BIOS Update [BNKBL357.86A] ) on this stick and insert it into USB slot (NUC shall be OFF).
  2. Press Power Button for about 3 seconds. You should release the Power Button soon as the power led changes color from blue to amber. Alternately, the system will emit three short beeps from the PC speaker or headphones, if connected, then stop. If you see the LED color change or you hear the beeps, release the Power Button - NUC shall reboot into Power Button Menu.
  3. Press F4 and the recovery shall start (it can take up to 30 seconds for messages to appear on the screen).
  4. When the recovery finishes, pull out the power cord.
  5. Replace the power cord and press Power Button to switch the computer to ON.
  6. Enter Bios setting by pressing F2 during boot process.
  7. Press F9(followed by "Y"), to set Bios to default settings. Press F10 (followed by "Y"), to save the settings and exit to O.S. Let the NUC fully reboot.
  8. If before update, you have customized bios settings, you can enter again to Bios setting to change the necessary settings.

Note:

 

If for some reason you have difficulty to boot into Power Button Menu, you shall recover your Bios using Security Jumper method https://www.intel.com/content/www/us/en/support/articles/000005532/mini-pcs.html https://www.intel.com/content/www/us/en/support/articles/000005532/mini-pcs.html

Hope it will work

Leon

View solution in original post

6 Replies
LeonWaksman
Super User
250 Views

Try recover your bios from Power Button Menu:

  1. Prepare USB stick fully formatted to FAT32 (disable quick format option during format). Format your USB on Windows machine (rather than Linux or MAC). Save the Bios file BN0066.bio (https://downloadcenter.intel.com/download/28013/BIOS-Update-BNKBL357-86A-?product=95067 Download BIOS Update [BNKBL357.86A] ) on this stick and insert it into USB slot (NUC shall be OFF).
  2. Press Power Button for about 3 seconds. You should release the Power Button soon as the power led changes color from blue to amber. Alternately, the system will emit three short beeps from the PC speaker or headphones, if connected, then stop. If you see the LED color change or you hear the beeps, release the Power Button - NUC shall reboot into Power Button Menu.
  3. Press F4 and the recovery shall start (it can take up to 30 seconds for messages to appear on the screen).
  4. When the recovery finishes, pull out the power cord.
  5. Replace the power cord and press Power Button to switch the computer to ON.
  6. Enter Bios setting by pressing F2 during boot process.
  7. Press F9(followed by "Y"), to set Bios to default settings. Press F10 (followed by "Y"), to save the settings and exit to O.S. Let the NUC fully reboot.
  8. If before update, you have customized bios settings, you can enter again to Bios setting to change the necessary settings.

Note:

 

If for some reason you have difficulty to boot into Power Button Menu, you shall recover your Bios using Security Jumper method https://www.intel.com/content/www/us/en/support/articles/000005532/mini-pcs.html https://www.intel.com/content/www/us/en/support/articles/000005532/mini-pcs.html

Hope it will work

Leon

View solution in original post

imad
Beginner
249 Views

Thank you, your suggestion works. Do you happen to know why it was giving the error is the first place?

LeonWaksman
Super User
249 Views

I'm glad that you succeeded. I don't know what this error warning means. It some time happens that Bios update fails. It can be for different reason - like power interruption for example. For such cases there is bios recovery procedure. I always update bios using the recovery method from Power Button Menu. As you can see from this menu you can also perform other tasks. In case that you can't reach/see this menu, use the recovery procedure with Security jumper removed. In this method user need only power the computer and the process starts and ends automatically without need for user intervention. However, in this case you need open the NUC.

Leon

DBuja
Novice
249 Views

Hi

I have a brand-new Intel NUC Kit7i5BNH, i did the Windows 10 installation and downloaded the drivers ZIP file placed on the website, the file name is Intel-NUC-Kit-NUC7i5BNH_Win10-64_Drivers.20180803.zip.

I was able to install all the package of drivers without problems, the system worked fine, also I downloaded the BIOS upgrade [BNKBL357.86A], file name BN0066.BIO, saved the file to an USB. The steps that I did were:

  1. Reseted the computer
  2. Press the F7 Key
  3. Selected the BN0066.BIO file
  4. Accepted the file to begin the process
  5. After hitting ENTER, the screen went blank and the computer led remained blue color for around 10 minutes

After this, the system began to alternate power up states, if power ups by itself, remains ON for around 1 minute and 30 seconds and then goes off (RED LED), then it turns ON again, and the cycle repeats itself.

I did the following as troubleshooting, based on the INTEL Guides:

  1. Plug the NUC to a separate HDMI capable monitor (nothing shows up on screen)
  2. Applied the 3 seconds power ON boot menu, but nothing appears on the screen
  3. Resetted the BIOS Pins from position to attempt a BIOS recovery, but nothing shows on screen
  4. Disassemble the whole computer to remove the BIOS BATTERY, the battery remained disconnected for about 5 minutes, plug it back in and still did not work.
  5. Remove the BIOS Jumper completely and tried to attempt a SLOW USB FORMAT and placed the BIO File inside, this with the intention of doing an "auto" BIOS upgrade from USB Memory stick, the system DID NOT recover, and the blank screen remains.
  6. Tried a BARE BONE Testing, in which I removed the Memory Sim and the hard drive, but the system still does not show information on the screen.

Note:

When the power button is pressed, the systems powers up and the CPU Fan starts to work, however, the system displays nothing on a screen.

Any recommendations to fix this situation, its a brand new NUC.

n_scott_pearson
Super User Retired Employee
249 Views

Power off, remove DIMM(s) from system and power on. Watch the Power LED; you should see it flash three times.

Power off, reinstall these DIMM(s) and then power on again. Do you see this or similar LED flashing pattern?

DBuja
Novice
249 Views

Hi Scott

I created a new thread to prevent confusion, its under my name, however I did the test, and with out the memory, the system gives three blinks.

With the memory attached, I see NO blinks, just a steady blue lit led.

Reply