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Beginner
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nuc7i5bnh hdmi audio issue

I have a nuc7i5bnh with windows 10 professional. All games with steam don't have hdmi audio: audio output is only by headphones. All other programs works well and have audio output by hdmi. I have all most recent firmware and drivers. What I can do? I test some cable and ports of my amplifier and my tv, I have always the same result.

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Community Manager
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Hello M@rco,

Thank you for joining the Intel® NUC community. I am sorry to hear you are having issues with the audio and steam.

Based on your description, the behavior seems related to configuration. Have you checked if you can select within the steam games the audio output?

Regards,

Amy C.

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Beginner
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unfortunately no, there are no settings to choose audio output. example of game with this problem: tomb rider

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Community Manager
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Thanks for the information.

Are you selecting the HDMI output in your Playback devices as the Default Device while launching the Steam game?

Regards,

Amy C.

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Beginner
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The hdmi audio is always default output . I also tried disabling the realtech output

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Community Manager
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Based on your description the behavior is related to the Steam games, have you contacted the Steam support and asked them if this a normal behavior with their games?

Regards,

Amy C.

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Community Manager
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/thread/118501 M@rco, hope you were able to check the previous input.

Regards,

Amy C.

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Beginner
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Square Enix support suggests using headphones: scandalous. There is a way to force the hdmi output?

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Community Manager
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This is a problem with the NUC7 Intel display audio that I've mentioned on here several times. Lots of games have no sound in fullscreen, although many seem to work fine - it's a lottery.

It's only games in fullscreen, if you play in windowed mode there is no problem.

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Community Manager
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/thread/118501 M@rco, thank you for letting us know this information.

I did a research on based on this behavior and found out that we have started an investigation process for this matter since its a known issue. We discovered that Intel® HD Graphics version that is currently working is:https://downloadcenter.intel.com/download/26836/Graphics-Intel-Graphics-Driver-for-Windows-15-45- Download Intel® Graphics Driver for Windows* [15.45]. We will be providing more information in the following thread: https://communities.intel.com/thread/116636 https://communities.intel.com/thread/116636

Regards,

Amy C.

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