nuc7i5bnk - no boot (just red light)

[DÖste]

Today I got my new nuc7i5bnk. I installed SSD an Ram. After plugging in Monitor and Power supply I see a red/orange permanent light behind power button. After pressing power button nothing happens. Same issue withour RAM/SSD. No error Code oder blinking. What is the Problem? Is it defect?

[idata]

Hello ODIMARODI,

I understand that you are having problems with the unit as it is not booting and the light stays on solid orange/red. Regarding this, what can be tried in order to fix this problem is to try to connect the power supply to a different power strip or directly to the wall, maybe a different outlet as well. If this does not fix your problem then please, if possible, try a different power adapter. Regards,David V

[DÖste]

Hi David!

Thanks for your quick supply.

I have tried different wall mounts - unfortunately no effect.

I have no alternative power supply but voltage is okay (tested with multimeter).

Regards,

ODIMARODI

[DÖste]

Hi!

Unfortunately the device seems to be really defect. I tried booting via "Power Switch Header (PIN 6 und 8)" which works! Start via power button is not possible. So I will contact the Reseller for replacement.