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DÖste
Beginner
2,106 Views

nuc7i5bnk - no boot (just red light)

Today I got my new nuc7i5bnk. I installed SSD an Ram. After plugging in Monitor and Power supply I see a red/orange permanent light behind power button. After pressing power button nothing happens. Same issue withour RAM/SSD. No error Code oder blinking. What is the Problem? Is it defect?

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3 Replies
idata
Community Manager
441 Views

Hello ODIMARODI,

 

 

I understand that you are having problems with the unit as it is not booting and the light stays on solid orange/red.

 

 

Regarding this, what can be tried in order to fix this problem is to try to connect the power supply to a different power strip or directly to the wall, maybe a different outlet as well. If this does not fix your problem then please, if possible, try a different power adapter.

 

 

 

Regards,

 

David V
DÖste
Beginner
441 Views

Hi David!

Thanks for your quick supply.

I have tried different wall mounts - unfortunately no effect.

I have no alternative power supply but voltage is okay (tested with multimeter).

Regards,

ODIMARODI

DÖste
Beginner
441 Views

Hi!

Unfortunately the device seems to be really defect. I tried booting via "Power Switch Header (PIN 6 und 8)" which works! Start via power button is not possible. So I will contact the Reseller for replacement.