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12771 Discussions

nuc8i5beh hdd led can't go orange or yellow

BruceLee
Beginner
361 Views

When I set it in the bios, the hdd light still can't turn orange or yellow, but other colors seem to be ok. After setting the orange parameter, the hdd light actually shows green.

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3 Replies
Alberto_R_Intel
Moderator
297 Views

BruceLee, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:

Is this a new Intel® NUC?

When did you purchase it?

Was the Intel® NUC working properly before without showing the light problem?

If so, when did the issue start?

Did you make any recent hardware/software changes that might cause this issue?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



Alberto_R_Intel
Moderator
243 Views

Hello BruceLee, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
190 Views

Hello BruceLee, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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